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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The TL-SG1016PE is an 16-Port Gigabit Desktop/Rack mountable Switch with 8 ports supporting the PoE+ standard. It provides a simple way to expand a wired network by transferring power and data over a single Ethernet Cable. With a total power budget of 110W, up to 30W per port, TL-SG1016PE can power more high-powered devices such as wireless Access Points (APs), IP Cameras or IP Phones. Moreover, with innovative energy-efficient technology, the TL-SG1016PE can save up to 75% of the power consumption, making it an eco-friendly solution for your business network.
How This Product Works
8 ports of TL-SG1016PE support Power over Ethernet Plus (PoE+) standard which can automatically detect and supply power to any IEEE 802.3af/at compliant device(s). In this situation, the electrical power is transmitted along with data in a single cable, allowing you to expand your network where there are electrical cables or outlets, where you wish to fix devices such as APs, IP Cameras or IP Phones.
Overload Arrangement
TL-SG1016PE has a priority function which helps protect the system when its power is overloaded. If all PoE+ devices power consumption is greater than or equal to 110W, a priority will be arranged among the 16 PoE+ ports, at which point the system will cut off the power of the lowest-priority port.
Port Priority Function
Priority (port 1>port 2>port 3>port 4> port 5>port 6>port 7>port 8): This function will help protect the system if the system power becomes overloaded. For example, Port 1, 2, 3, 4, and 5 are using 30w (maximum power per port is 30W), the system power is 110w in total (PoE max LED will be green if all PoE PDs power consumption is > 110W). If there is an additional PD inserted to Port 4 with 20w then the system will cut off Port 5 to protect the system, this means Port 1, 2 ,3, will use 90w, and Port 4 will use 20w, and no power will be supplied to Port 5.
HARDWARE FEATURES
Standards and Protocols
IEEE 802.3i, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3x, IEEE 802.1q, IEEE 802.1p
Interface
16 10/100/1000Mbps RJ45 Ports
AUTO Negotiation/AUTO MDI/MDIX
Network Media
10BASE-T: UTP category 3, 4, 5 cable (maximum 100m)
EIA/TIA-568 100 Omega STP (maximum 100m)
100BASE-TX: UTP category 5, 5e cable (maximum 100m)
EIA/TIA-568 100 Omega STP (maximum 100m)
1000BASE-T: UTP category 5, 5e, 6 or above cable (maximum 100m)
EIA/TIA-568 100 Omega STP (maximum 100m)
Fan Quantity
1
Physical Security Lock
Yes
PoE Ports (RJ45)
Standard: 802.3 at compliant
PoE Ports: Port 1- Port 8
PoE Power Budget: 110W
Mounting
Rack Mountable
Max Power Consumption
14.72W (110V/60Hz with no PD connected)
131.42W (110V/60Hz with 110W PD connected)
Max Heat Dissipation
50.22 BTU/h (with no PD connected)
448.41 BTU/h (with 110W PD connected)
PERFORMANCE
Switching Capacity
32Gbps
Packet Forwarding Rate
23.8Mbps
MAC Address Table
8K
Packet Buffer Memory
4.1Mbit
Jumbo Frame
9KB
SOFTWARE FEATURES
Quality of Service
Support Port-Based/802.1p/DSCP priority
Support 4 priority queues
Rate Limit
Storm Control
L2 Features
IGMP Snooping V1/V2/V3
Static Link Aggregation
Port Mirroring
Cable Diagnostics
Loop Prevention
VLAN
Supports up to 32 VLANs simultaneously (out of 4K VLAN IDs)
MTU/Port/Tag VLAN
Management
Web-based GUI
Easy Smart Configuration Utility
Transmission Method
Store-And-Forward
OTHERS
Certification
FCC, CE, RoHS
Package Contents
TL-SG1016PE
Power Cord
Installation Guide
Resource CD
Rackmount Kit
Rubber Feet
System Requirements
Microsoft Windows for running Utility
Environment
Operating Temperature: 0oC-40oC (32oF-104oF)
Storage Temperature: -40oC-70oC (-40oF-158oF)
Operating Humidity: 10%-90% non-condensing
Storage Humidity: 5%-90% non-condensing
Item Dimension (L"xW"xH")
16 x 4 x 10
Weight
5.51 lbs
Warranty Information
Lifetime
Related products
New Arrivals
Full product warranty
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