Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Starlink Flat Panel Kit with 10" Seaview Pedestal Mount & ADASTLKA Starlink Top Plate
The Power and Reliability of KVH the Speed of Starlink
Keep your family, friends, and crew connected when you turn to KVH for a Starlink high-performance terminal, as a standalone solution, or as part of a comprehensive hardware and service solution. Enjoy seamless, intelligent integration of Starlink’s speed and affordability (where available) with KVH’s white glove service, proven global HTS network, multi-channel hybrid connections, and outstanding performance.
Add a Starlink flat panel high-performance terminal to your yacht’s TracNet solution with our simple, single-cable installation and exclusive intelligent hybrid switching to ensure you enjoy the best and fastest communications at all times. For existing TracPhone® terminal users, an easy configuration update and single cable enables automatic switching between KVH’s global HTS network and Starlink for seamless connectivity.
Turn to KVH as your single source for a complete Starlink solution. Enjoy same-day shipping, unmatched customer satisfaction, and 24/7/365 live warranty support and global service through KVH's OneCare Global Support Program. Plus you can activate your Starlink through KVH when it's right for you.
Enhance your onboard communications with fast speeds, affordable data, and KVH's advanced, integrated services for enhanced security, connectivity, and versatility.
Starlink Available as a Standalone Solution or a Supplement to KVH’s Award-winning Connectivity Solutions
- Starlink flat panel high-performance terminal and service with high-speed, low-latency Internet
- Choice of KVH TracNet™ hybrid terminal with integrated global VSAT, 5G/LTE cellular, and shore-based Wi-Fi bridge, or TracPhone VSAT terminals
- KVH ONE™ global hybrid network
Rely on the Speed of Starlink and the Support of KVH
- Bringing connectivity to your customers has never been so easy.
- Enhance your onboard communication offerings with Starlink and KVH, the world leader in marine connectivity.
Unmatched customer satisfaction with easy activation through KVH
- When you order Starlink from KVH, customers are activated when it's right for them (unlike other Starlink suppliers, who start billing for monthly service after shipping).
- KVH offers live 24/7/365 Starlink activation service plus plan change and service pause requests!
- Rapid activation and no delays mean your customers are always connected while onboard.
Superior performance with KVH connectivity and intelligent hybrid switching
- For yacht owners who want the most reliable, versatile connectivity solution afloat, we can help you offer:
Seamless, intelligent integration of Starlink’s speed and affordability with:
- KVH’s proven global HTS network
- Multi-channel connections
- Network management devices
- NMEA award-winning TracNet hybrid antennas with VSAT, 5G/LTE, and Wi-Fi all under one dome
Features:
- Ultra high-speed data rates (as fast as 350 Mbps down)
- Ultra-affordable data (as low as $1.00 per GB)
- “Best effort” low latency LEO network
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- Fully deployed global satellite network
Quick Specs:
Speed - Max = NONE | Wireless = NONE
Reference Material: