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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Expand your Synology FlashStation1 with Expansion Unit FX2421 for 24 additional 2.5” drive bays whenever needed. Without additional software configuration, FX2421 is immediately ready for use when connected to Synology FlashStation. FX2421 expansion units can also be used as a dedicated and rapidly accessible local backup destination.
Expand FlashStation with Synology SAT5200 SSD
Synology enterprise-grade SAT5200 SATA SSD, developed in tandem with FX2421, provides proven interoperability and high reliability through rigorous validation and compatibility testing with Synology expansion units. Combine SAT5200 drives with Synology FlashStation and FX2421 for a highly reliable and integrated storage setup, and receive long-term Synology updates and support.
High-performance data transmission
The high-speed expansion cable provided with FX2421 enables high bandwidth connectivity for maximum data throughput between your Synology FlashStation and Expansion Unit. Drives in FX2421 operate with minimum data latency, as if installed directly on your Synology FlashStation, allowing you to take advantage of high SSD I/O performance.
High-reliability design, easy hardware setup
The FX2421 is a highly reliable and thoroughly tested expansion unit that comes with hot-swappable drive trays and modularized components. Redundant power supplies and system fans can be replaced with ease to ensure maximum service uptime. The optional RKS1317 sliding rail kit provides fast rack fixing lock support for quick and secure rack cabinet installation.
Applied Models
Supports creating volumes across different units
FS series:FS6400, FS3600, FS3400
Notes
Expansion Unit FX2421 can only be used with identical expansion units.
DSM version requirement: 6.2.3-25426-2 or later version.
To have better performance, we recommend creating storage volumes physically located within the same NAS or Expansion Unit, rather than creating volumes across your NAS and Expansion Unit.
Storage
Drive Bays
24
Compatible Drive Type
2.5" SAS HDD
2.5" SAS SSD
2.5" SATA SSD
Maximum Internal Raw Capacity
92.16 TB (3.84 TB drive x 24) (Capacity may vary by RAID types)
Hot Swappable Drive
Yes
RAID Management through Synology DSM
Yes
Notes
"Compatible drive type" indicates drives that have been tested to be compatible with Synology products. This term does not indicate the maximum connection speed of each drive bay.
External Ports
SAS IN-port
1
SAS OUT-port
1
Appearance
Rack Installation Support
4-post 19" rack (Synology Rail Kit - RKS1317)
Notes
The rail kit is sold separately
Power
Power Supply Unit / Adapter
500 W
AC Input Power Voltage
100 V to 240 V AC
Power Frequency
50/60 Hz, Single Phase
Power Consumption
190.99 W (Access)
British Thermal Unit
651.68 BTU/hr (Access)
Redundant Power Supply (for RP model)
Yes
Notes
Power consumption is measured when it is fully loaded with HGST 1.8TB HUC101818CS4204 hard drive(s).
Temperature
Operating Temperature
0oC to 35oC (32oF to 95oF)
Storage Temperature
-20oC to 60oC (-5oF to 140oF)
Relative Humidity
5% to 95% RH
Others
System Fan
80 mm x 80 mm x 4 pcs
Easy Replacement System Fan
Yes
Noise Level
57 dB(A)
Notes
Noise Level Testing Environment: Fully loaded with Toshiba 600GB AL14SEB060N hard drive(s) in the idle state. Two G.R.A.S. Type 40AE microphones, each set up 1 meter away from the Synology NAS at the front and rear. Background noise: 16.49-17.51 dB(A), Temperature: 24.25-25.75oC, Humidity: 58.2-61.8%
Certification
UL
Environment and Packaging
Environment
RoHS Compliant
Packaging Content
Main Unit X 1
Accessory Pack X 1
AC Power Cord X 2
Expansion Cable: MiniSAS-HD X 1
Quick Installation Guide X 1
Optional Accessories
2.5" SATA SSD: SAT5200
Rail Kit Sliding: RKS1317
Item Dimension (L"x W"x H")
37 x 28 x 10
Weight
75 LB
Warranty Information
5 Years
Related products
New Arrivals
Full product warranty
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