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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The PDU3EVN10H50B 14.5kW 3-Phase Monitored PDU provides real-time remote monitoring of voltage, frequency and load levels via built-in network connection. These advanced remote capabilities can save you money and reduce downtime
Recommended for your IT or industrial application, the monitored PDU features 48 outlets—42 C13, 6 C19—with included plug-lock insert sleeves to prevent cables from becoming accidentally disconnected. A 10-foot cord with Hubbell CS8365C input plug connects the 3-phase PDU to a compatible AC power source, generator or protected UPS.
The built-in Java-free HTML5-based LX Platform network interface enables full remote access for PDU status monitoring and email notifications via secure web browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an Ethernet network. Optional EnviroSense2 modules (sold separately) provide a variety of environmental monitoring capabilities. Protocols supported include IPv4, IPv6, HTTP, HTTPS, SMTP, SNMPv1, SNMPv2, SNMPv3, telnet, SSH, FTP, DHCP and NTP.
A color touchscreen LCD lets you toggle between menus to monitor input current level per phase and output current per load bank with ±1% billing-grade accuracy, environmental sensor data and network information. It also generates a unique QR code to allow access to the PDU through a mobile device.
OUTPUT
Frequency Compatibility
50 / 60 Hz
Output Capacity Details
14.5kW (240V), 12.6kW (208V) total capacity, 20A max per breakered outlet bank, 16A max per C19 outlet, 12Amax per C13 outlet
Output Receptacles
(42) C13, (6) C19
Output Nominal Voltage
208, 240
Overload Protection
3 20A circuit breakers, 1 per outlet bank
INPUT
PDU Input Voltage
208, 240
Recommended Electrical Service
50A 208/240V with Hubbell CS8365C outlet
Maximum Input Amps
35
PDU Plug Type
HUBBELL CS8365C 50A
Input Phase
3-Phase
Input Cord Length (ft.)
10
Input Cord Length (m)
3.05
USER INTERFACE, ALERTS and CONTROLS
Reported Load Segments
Reports input current per phase (L1, L2, L3) and output current for each breakered load bank (20A balanced max per banks B1-B3), Outlets are color-coded and labeled for phase and load bank identification, L1-L2 feeds black outlets (B1), L2-L3 feeds dark-gray outlets (B2), L3-L1 feeds light-gray outlets (B3)
Front Panel LCD Display
Touchscreen LCD reports NETWORK DATA (IP address, Subnet Mask, Gateway, MAC Address, Device Name, Model, Serial Number), INPUT PHASE DATA (Amperage, Wattage, Voltage per phase, plus Unbalance percentage), LOAD BANK DATA (Amperage, Wattage, Voltage per load bank, plus total PDU output in watts), CONFIGURATION DATA (Listing of current configuration settings), ENVIRONMENTAL DATA (Reports data and status of E2 sensor modules, Sensor options are available for temperature and humidity, plus input and output dry contacts), MOBILE ACCESS (Generates a unique QR code to view reported PDU details on a mobile device)
Current Measurement Accuracy (Amps)
+/-1%
Voltage Measurement Accuracy (Volts)
+/-1%
Power Measurement Accuracy (Watts)
+/-1%
PHYSICAL
Material of Construction
Metal
Form Factors Supported
Vertical rackmount installation supported with included mounting brackets, supports tooless mounting in buttonmount compatible racks
PDU Form Factor
Vertical (0U)
ENVIRONMENTAL
Operating Temperature Range
32 to 122F (0C to 50C)
Storage Temperature Range
5 to 140F (-15C to 60C)
Relative Humidity
5 to 95% non-condensing
Operating Elevation (ft.)
0-10,000
Operating Elevation (m)
0-3000 m
COMMUNICATIONS
SNMP Compatibility
Pre-installed LX platform network interface
CERTIFICATIONS
Certifications
Tested to UL60950-1 (USA) CAN/CSA 60950-1 (Canada), NOM (Mexico), FCC Class A Part 15 (Emissions), ROHS, TAA Compliant
Item Dimension (L"xW"xH")
76 x 10 x 7
Weight
39.00 LB
Warranty Information
2-year limited warranty
Related products
New Arrivals
Full product warranty
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