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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.When the storage capacity on Synology 1U RackStation reaches its limit, Synology expansion unit RX418 provides easy capacity expansion by adding 4 3.5"/2.5" SATA drives to the system. Synology RX418 can also be used as a dedicated local backup destination of Synology 1U RackStation for comprehensive data protection.
Reliable plug-and-play design
Simply connect Synology RX418 to corresponding Synology RackStation and it is ready to use. Drives in the connected Synology RX418 operate as though they were internal to the connected Synology NAS and can be managed directly by Synology DiskStation Manager (DSM), with no additional software installation required.
Green and easy to manage
Award-winning Synology DSM provides an intuitive user interface for easy system management. Drive hibernation can be configured in DSM to take effect automatically when the system has been inactive for a period of time. This not only saves energy but also extends the lifespan of the installed drives.
Storage
Drive Bays: 4
Compatible Drive Type: 3.5" SATA HDD / 2.5" SATA HDD / 2.5" SATA SSD
Maximum Internal Raw Capacity: 48 TB (12 TB drive x 4) (Capacity may vary by RAID types)
Hot Swappable Drive: Yes
RAID Management through Synology DSM: Yes
External Ports
eSATA port: 1
Power
Power Recovery: Synchronized with the Synology RackStation
Power Supply Unit / Adapter: 100W
AC Input Power Voltage: 100V to 240V AC
Power Frequency: 50/60 Hz, Single Phase
Power Consumption:
- 23.26 W (Access)
- 6.39 W (HDD Hibernation)
British Thermal Unit:
- 79.42 BTU/hr (Access)
- 21.82 BTU/hr (HDD Hibernation)
Note: Power consumption is measured when fully loaded with Western Digital 1TB WD10EFRX hard drive(s).
Temperature
Operating Temperature: 5oC to 35oC (40oF to 95oF)
Storage Temperature: -20oC to 60oC (-5oF to 140oF)
Relative Humidity: 5% to 95% RH
Others
System Fan: 40 mm x 40 mm x 3 pcs
Noise Level: 25.1 dB(A)
Note: Noise Level Testing Environment: Fully loaded with Seagate 1TB ST31000520AS hard drive(s) in idle, Two G.R.A.S. Type 40AE microphones, each set up at 1 meter away from the Synology NAS front and rear Background noise: 16.49-17.51 dB(A), Temperature: 24.25-25.75oC, Humidity: 58.2-61.8%
Certification
FCC
CE
BSMI
EAC
VCCI
RCM
KC
Environment
RoHS Compliant
Packaging Content
Main Unit X 1
Users Guide X 1
Accessory Pack X 1
AC Power Cord X 1
Expansion Cable: eSATA X 1
Optional Accessories
Synology RKS1317 - Rail Kit Sliding
Synology RKM114 - Rail Kit Mounted
Item Dimension ( L inch x W inch x H inch)
21 x 16 x 6
Weight
15 lb
Warranty Information
3 Years
Related products
New Arrivals
Full product warranty
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