Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.PRODUCT DESCRIPTION
Herbion Naturals Cough Drops provide a
synergistic soothing effect while relieving acute cough, soothing sore,
irritated mouth, throat, and bronchial passages. Cough Drops with the cooling
abilities of its menthol ingredient calm irritation
and soothe inflammation in the throat and mouth.
Eucalyptus oil helps to reduce pain and
inflammation in the throat. The Greater Galangal in the blend relieves
respiratory distress. The Hyssop plant loosens phlegm that has been deposited
in the respiratory tracts and soothes coughs while the fruit of Large Leaf
Geiger Tree is used for medicinal purposes for bronchial ailments.
Licorice in the drops protects the delicate tissues in the throat. Long
Pepper soothes the throat and eases cough. The Malabar Nut acts as an
expectorant for bronchitis. The natural cherry flavor makes these drops all the
more delicious and tempting. This non-sedative dietary supplement is
gluten-free, alcohol-free, and is equally effective for adults and children 2
years and above.
Cough Drops are available in a variety of
flavors as well as in sugar-free preparations, so you can choose according to
your taste, mood, and requirement.
Active Ingredients:
Menthol 5.5 mg
Inactive Ingredients:
Natural Cherry Flavor, Eucalyptus Leaf Oil,
Greater Galangal Rhizome, Hyssop, Large-leaf, Geiger Tree Fruit, Licorice Root,
Long Pepper Fruit, Malabar Nut Tree Leaf, Cane Sugar, Liquid, Glucose, Ascorbic
Acid, and Citric Acid.
Recommended Usage:
Dissolve one drop slowly inside the mouth.
Repeat every two hours as required or directed by the physician.
Quality: Each
product at Herbion is made using the highest quality of herbs with the aim to
provide natural products to its consumers. All products are prepared in an
avant-garde pharmaceutical plant conforming to the latest International cGMP
standards.
CAUTIONS AND WARNINGS:
Sore throat warning: Consult a doctor if the sore throat becomes severe followed by
fever, headache, rash, nausea or vomit and persists for more than 2 days.
Ask a doctor before use if you have: Persistent or chronic cough due to smoking, asthma or emphysema.
Cough that is accompanied by excessive phlegm (mucus).
Stop use immediately:
If cough persists for one week, tends to recur,
or is accompanied by fever, headache, rash, nausea or vomit. These could be
signs of a serious condition. Sore mouth does not improve in 7 days.
Irritation, pain or redness appears or worsens. Keep
out of reach of children.
OTHER
INFORMATION:
Diabetic patients should not use
without the advice of the physician. They should monitor glucose level closely
while taking these drops as they alter blood-glucose levels. Store in a cool
and dry place, below 77F. Protect from heat and light.
DISCLAIMER:
Actual product packaging and materials may contain more and different information than what is shown on our website. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using or consuming a product.