Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to [email protected], or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Thank you for shopping with MercadoMagico!Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
Prime 6 - Premium Charcoal - Duo Pack (18 lb.) :: Free Shipping anywhere in the U.S.AS SEEN ON ABC's THE VIEW ( June 24, 2019) https://www.prime-six.com/community
Prime 6 introduces the next generation of grilling and outdoor lifestyle.
We manufacture premium sustainable products for the greater good of people and planet and are proud to help cook great food and do good for the environment.
We are 100% sustainable and 100% natural. Our charcoal is made of repurposed sawdust, by doing so we help to cleanup the planet from waste and save American trees.
Our 9 lb packaging is equal to 30lb bag and provides 7 USES!! HOW COME? Each and every bar can be used multiple times until it disappears from the grill. Our charcoal burns for 4 to 8 hours (sometimes more) without smoke and produces intense heat. On top of that, there is no messy cleanup, Prime 6 is self consuming leaving the grill with zero ash. When you’re done grilling simply close the lid, let the fire die out and relight it the next day!
Consistent and even heat in your grill every time. Better value for $$$ spent on a charcoal that outperforms the rest.
Here’s a full list of what you can expect of Prime 6:
100% sustainable- made of re-purposed waste
100% natural hardwood
Burning capacity > 4 hours
Self consuming - No ash
Reusable - 7 USES/PACK!
Even distribution of heat in your grill
No artificial additives,fuels, binders or chemicals
Two units of 9 lb. Stylish hexagonal tote with strap. Dimensions: 14’’ * 7.5” * 6.5”
Grilling with Prime 6 is an absolute delight, where more time spent with friends and family instead of replenishing the grill.
Enjoy grilling spending more time with friends and family and less time refilling the grill.