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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• 31.5-inch, WQHD (2560 x 1440) resolution display with IPS 178° wide viewing angle for sharp and immersive visuals
• Support HDR-10 to enhance bright and dark area, delivers lifelike viewing experience
• Extensive connectivity including DisplayPort, HDMI, built-in 2W x 2 stereo speakers
• 75Hz with Adaptive-Sync/FreeSync™ technology to animated content with fast action and eliminate screen tearing
• ASUS Eye Care monitors feature TÜV Rheinland-certified Flicker-free and Low Blue Light technologies to ensure a comfortable viewing experience
• Supports both Adaptive-Sync with NVIDIA GeForce* graphics cards and FreeSync with AMD Radeon graphics cards *Compatible with NVIDIA GeForce GTX 10 series, GTX 16 series, RTX 20 series and newer graphics cards
ASUS VP32AQ Eye Care monitor features 31.5-inch WQHD (2560 x 1440) with IPS 178° wide-viewing-angle, it delivers sharp, detail and immersive viewing experience. 100% sRGB provides realistic colors and smoother gradation. To achieves seamlessly smooth gameplay, VP32AQ with Adaptive-Sync/FreeSync™ technology to eliminate screen tearing and enhances image details in dark areas. In addition, ASUS Eye Care technology ensures a comfortable viewing experience.
Lifelike views with 178° wide view angle
Frameless IPS panel provides 178 viewing angles, both horizontally and vertically, so you can enjoy its beautiful visuals from almost any direction.
Display
Panel Size (inch) : 31.5
Aspect Ratio : 16:9
Display Viewing Area (H x V) : 698.112 x 392.688 mm
Display Surface : Non-Glare
Backlight Type : LED
Panel Type : IPS
Viewing Angle (CRis more than or equal to 10, H/V) : 178o/ 178o
Pixel Pitch : 0.272mm
Resolution : 2560x1440
Color Space (sRGB) : 100%
Contrast Ratio (Typ.) : 1000:1
ASUS Smart Contrast Ratio (ASCR) : 100000000:1
Display Colors : 1073.7M (10 bit)
Response Time : 5ms(GTG)
Refresh Rate (Max) : 75Hz
HDR (High Dynamic Range) Support : HDR10
Flicker-free : Yes
Video Feature
Trace Free Technology : Yes
SPLENDID Technology : Yes
Color Temp. Selection : Yes(4 modes)
GamePlus : Yes
QuickFit : Yes
HDCP : Yes, 1.4
VRR Technology : FreeSyncTM
Low Blue Light : Yes
Eye Care+ Technology : Yes
Audio Feature
Speaker : Yes(2Wx2)
I/O Ports
DisplayPort 1.2 x 1
HDMI(v1.4) x 1
Earphone Jack : Yes
Signal Frequency
Digital Signal Frequency : DisplayPort: 115 to 115 KHz (H) / 48 to 75Hz (V)
HDMI: 31 to 115 KHz (H) / 48 to 75Hz (V)
Power Consumption
Power Consumption : less than 25W
Power Saving Mode : less than 0.5W
Power Off Mode : less than 0.3W
Voltage : 100-240V, 50/60Hz
Mechanical Design
Tilt : Yes (+8o to -5o)
VESA Wall Mounting : 100x100mm
Kensington Lock : Yes
Accessories (varies by region)
HDMI cable
Power cord
Quick start guide
Warranty Card
Certificate
TUV Flicker-free
TUV Low Blue Light
Item Dimension (L inchxW inchxH inch)
32 x 21 x 6
Weight
30.00 lb
Warranty Information
3 Year Warranty with ARR
Related products
New Arrivals
Full product warranty
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