Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• Integrated into Omada SDN: Zero-Touch Provisioning (ZTP)**, Centralized Cloud Management, and Intelligent Monitoring.
• Centralized Management: Cloud access and Omada app for ultra convenience and easy management.
• Gigabit Ports: 1 gigabit SFP and 5 gigabit RJ45 ports provide high-speed wired connectivity.
• Up to 4 WAN Ports: 1 gigabit SFP WAN port, 1 gigabit RJ45 WAN port, 2 gigabit WAN/LAN ports optimize bandwidth usage.
• Highly Secure VPN: Supports up to 100× LAN-to-LAN IPsec, 50× OpenVPN*, 50× L2TP, and 50× PPTP VPN connections.
• Abundant Security Features: Advanced firewall policies, DoS defense,IP/MAC/URL filtering, and more security functions protect your network and data.
Omada SDN—The Smarter Cloud Solution for Business Networking
As the gateway that seamlessly integrates into the Omada Software Defined Networking (SDN) platform, ER7206 allows for remote and centralized management, anywhere, anytime. Standalone management via the Web UI or app is also available to maximize convenience.
Hassle-Free Centralized Cloud Management:
100% centralized cloud management of whole network from different sites—all controlled from a single interface anywhere, anytime.
HARDWARE FEATURES
Standards and Protocols
IEEE 802.3, IEEE802.3u, IEEE802.3ab, IEEE 802.3z, IEEE 802.3x, IEEE 802.1q
TCP/IP, DHCP, ICMP, NAT, PPPoE, NTP, HTTP, HTTPS, DNS, IPSec, PPTP, L2TP, OpenVPN, SNMP
Interface
1 Fixed Gigabit SFP WAN Port
1 Fixed Gigabit RJ45 WAN Port
2 Fixed Gigabit RJ45 LAN Ports
2 Changeable Gigabit RJ45 WAN/LAN Ports
Network Media
10BASE-T: UTP category 3, 4, 5 cable (Max 100m)
EIA/TIA-568 100OHM STP (Max 100m)
100BASE-TX: UTP category 5, 5e cable (Max 100m)
EIA/TIA-568 100OHM STP (Max 100m)
1000BASE-T: UTP category 5, 5e, 6 cable (Max 100m)
Button
Reset Button
Power Supply
100 to 240 V 50/60 Hz
Flash
SPI 4MB + NAND 128MB
DRAM
512MB
LED
PWR, SYS, SFP WAN, WAN (Speed, Link/Act), LAN (Speed, Link/Act)
PERFORMANCE
Concurrent Session
150,000
IPsec VPN Throughput
291.6 Mbps
BASIC FUNCTIONS
WAN Connection Type
Static/Dynamic IP
PPPoE
PPTP
L2TP
MAC Clone
Modify WAN/LAN MAC Address
DHCP
DHCP Server
DHCP Address Reservation
Multi-IP Interfaces
Multi-Net DHCP
VLAN
802.1Q VLAN
IPTV
IGMP v2/v3 Proxy
ADVANCED FUNCTIONS
ACL
IP/Port/Protocol/Domain Name Filtering
Advanced Routing
Static Routing
Policy Routing
Bandwidth Control
IP/Port-based Bandwidth Control
Guarantee and Limited Bandwidth
Load Balance
Intelligent Load Balance
Application Optimized Routing
Link Backup (Timing, Failover)
Online Detection
NAT
One-to-One NAT
Multi-Net NAT
Virtual Server
Port Triggering
NAT-DMZ
FTP/H.323/SIP/IPSec/PPTP ALG, UPnP
Security
SPI Firewall
VPN Passthrough
FTP/H.323/PPTP/SIP/IPsec ALG
DoS Defence, Ping of Death
Local Management