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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The View 31 TG RGB Tempered Glass Mid-Tower Chassis features dual durable 4mm thick tempered glass window, riser GPU support bracket with optional PCI-e riser cable, and three preinstalled patented 140mm Riing RGB LED fans, which give users the option of 256 color selections while ensuring outstanding cooling performance. The View 31 TG RGB supports the latest PC hardware and all high-end GPU solutions, guarantees on unparalleled expandability for high-end configurations and liquid cooling system to satisfy the market where users have opted for stylish PC chassis with advanced features and aesthetic appeal.
Tt LCS Certified
Tt LCS Certified is a Thermaltake exclusive certification applied to only products that pass the design and hardcore enthusiasts standards that a true LCS chassis should be held to. The Tt LCS certification was created so that we at Thermaltake can designate to all power users which chassis have been tested to be best compatible with extreme liquid cooling configurations to ensure you get the best performance from the best features and fitment.
Left and Right 4 mm Thick Tempered Glass Window Design
View 31 TG RGB with left and right 4 mm thick tempered glass window guarantees the durability of the window; moreover, the enlarged window design permits users to fully display and admire all components of the liquid-cooling system. Show off your dedicated set in the subtlest manner!
Fully Modular Concept
The View 31 TG RGB comes with fully modular drive cages that provide the ease of installation/removal and maximize the interior space for custom cooling loop. Especially, the tool-less drive bay design allows users to freely interchange the 3.5” and 2.5” hard-drives to suit their particular needs.
Case Type
Mid Tower
Side Panel
4mm Tempered Glass x 2 (Left and Right)
Color
Exterior and Interior : Black
Material
SPCC
Cooling System
Front (intake) : 140 x 140 x 25 mm Riing RGB fan (1400rpm, 28dBA) x 2
Rear (exhaust) : 140 x 140 x 25 mm Riing RGB fan (1400rpm, 28dBA)
Drive Bays
-Accessible
-Hidden : 3 x 3.5 inch or 2.5 inch (HDD Cage)
Expansion Slots
8 + 2
Motherboards
6.7 inch x 6.7 inch (Mini ITX), 9.6 inch x 9.6 inch (Micro ATX), 12 inch x 9.6 inch (ATX)
I/O Ports
USB 3.0 x 2, USB 2.0 x 2, HD Audio x 1
PSU
Standard PS2 PSU (optional)
LCS Upgradable
Supports 1/2 inch, 3/8 inch, 1/4 inch water tube
Fan Support
Front: 3 x 120mm , 2 x 140mm , 1 x 200mm
Top: 3 x 120mm , 3 x 140mm , 2 x 200mm
Rear: 1 x 120mm , 1 x 140mm
Bottom: 2 x 120mm , 2 x 140mm
Radiator Support
Front: 1 x 360mm , 1 x 280mm
Top: 1 x 360mm , 1 x 280mm
Rear: 1 x 120mm , 1 x 140mm
Bottom: 1 x 120mm , 1 x 140mm
Clearance
CPU cooler height limitation: 180mm
VGA length limitation:
- 278mm(with HDD rack)
- 420mm(without HDD rack)
PSU length limitation:
- 180mm (With One Bottom Fan)
- 220mm (Without Bottom Fan)
Item Dimension (L inchxW inchxH inch)
20 x 10 x 20
Weight
25.00 lb
Warranty Information
3 Years
Related products
New Arrivals
Full product warranty
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