Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.80PLUS Platinum Level (94%+)
Power Supply
2. 8x Hot-swap 2.5" SAS/SATA HDD tray
3. Expansion slot:
1x Full-height, Full-length slot
4. 3x 40x56mm counter-rotating fans
5. Supports motherboard sizes
12" x 13" E-ATX & 13.68" x 13"
6. Optimized for DP motherboards
Form Factor
23.5" Depth 1U Rackmount Chassis - support for motherboard sizes of 12" x 13" and 13.68" x 13" (single power only)
Processor Support
Supports dual, single Intel / AMD processors
Available Color
Black
Expansion Slot (Riser Card Required)
1x Full-height and Full-length PCI expansion slot
Drive Bays
Hot-swap
8x Hot-swap 2.5" SAS / SATA HDD tray
SAS or enterprise SATA HDD only recommended
SAS / SATA Backplane
1x 1U SAS / SATA backplane with SES2
Peripheral Drives
DVD-ROM
Slim DVD-ROM drive
Front Panel
Buttons
Power On/Off button
System Reset button
UID button
LEDs
Power status LED
HDD activity LED
2x Network activity LEDs
Universal Information (UID) LED
System Cooling
Fans
3x 40x56mm Counter-rotating PWM fans (Opt. 2x fans for AOC cooling)
Power Supply with Power Distributor
500W high-efficiency (94%+) redundant power supplies w/ PMBus
AC Input
100-240 V, 50-60 Hz, 6.2-2.6 Amp
DC Output
3 Amp at +5V standby
42 Amp at +12V
With Power Distributor
+5V: 25 Amp
+3.3V: 12 Amp
-12V: 0.6 Amp
Certification
80PLUS Platinum Certified
Regulatory (Power Supply)
Power Supply Safety / EMC
USA - UL listed, FCC
Canada - CUL listed
CCC Certification
EN 60950/IEC 60950-Compliant
Europe/CE Mark
Germany - TUV Certified
Taiwan- BSMI mark
Item Dimension (L"xW"xH"):
33 x 25 x 6
Weight:
29.82 lb
Warranty Information:
1 year