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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.With brighter colors and greater contrast, the adapter is ideal for:
• Creating eye-catching visuals for photography, videography, cinematography
• Displaying crisp digital signage walls
• Delivering enriched presentations
True 4K at 60Hz and HDR
The USB-C video adapter is fully compatible with your HDMI 2.0b equipment, supporting resolutions up to 4K 60Hz (3840 X 2160) and bandwidths up to 18Gbps. The adapter offers 4:4:4 chroma subsampling, so every pixel gets its own unique color. It's also backward compatible with earlier versions of HDMI at their supported maximum resolutions
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With HDR support, you can enjoy lifelike images with increased contrast, brightness and colors and greater luminosity than standard digital imaging.
Ideal for Travel
This lightweight 4K adapter is highly portable, with a small-footprint design. It's the perfect accessory for your USB-C laptop or MacBook, fitting easily into your carrying case.
Hassle-Free Setup
To ensure easy operation and installation, this unique USB-C to HDMI adapter includes a reversible USB-C connector so you will always plug it into your laptop correctly on the first try.
USBC-HDMI-CDP2HD4K60 is backed by a 3-year StarTech.com warranty and free lifetime technical support.
Connector(s)
1 - Connector A
USB-C (24 pin) DisplayPort Alt Mode
1 - Connector B
HDMI (19 pin)
Environmental
Operating Temperature
5oC to 35oC (41 Fo to 95 Fo)
Storage Temperature
-20oC to 60oC (-4oF to 140oF)
Humidity
25%-60%RH
Hardware
Active or Passive Adapter
Active
AV Input
USB-C
AV Output
HDMI - 2.0
Industry Standards
HDMI 2.0b
DisplayPort 1.4
Chipset ID
ANX7517
Performance
Audio Specifications
HDMI - 2 Channel Audio
Video Revision
HDMI 2.0b
Maximum Cable Distance To Display
23.0 ft (7 m)
Supported Resolutions
4096 X 2160 at 60Hz
3840 X 2160 at 60Hz
Lower resolutions and refresh rates may also be supported
Wide Screen Supported
Yes
Color
Space Gray
Cable Length
5.1 in (13 cm)
Special Notes / Requirements
Note
Your USB-C port must support DisplayPort over USB-C (DP Alt mode) in order to work with this adapter.
In order to achieve maximum performance of this product, both the source and destination devices must support the appropriate specifications
Whats in the Box
1 - Included in Package
USB-C to HDMI Adapter
Item Dimension (L inchxW inchxH inch)
9 x 5 x 1
Weight
1.00 lb
Warranty Information
3 Year Warranty
Related products
New Arrivals
Full product warranty
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