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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Create a 40G data transmission Ultra-high performance workstation by connecting a single Thunderbolt 3 with DP 1.4 Alt mode input to multiple displays and includes two M.2 M-Key NVMe SSD PCIe excellent storage drives enhanced data transfer, backup speed, and disk upgrade (M.2 M-Key NVMe SSDs are not included)
8K/4K Video Resolution
Allows you to connect either a single 8K display through a Thunderbolt 3 port / DisplayPort 1.4 port or two 4K (3840x2160) @60Hz Ultra HD displays through Thunderbolt 3 and DisplayPort 1.4 ports for stunning and crystal-clear video quality
High Performance
Expand multiple connectivity ports to your Thunderbolt 3 with DP 1.4 Alt mode enabled Mac or Windows PC to increase your efficiency and allows data transfer speeds up to 40Gbps and daisy-Chain up to 6 Thunderbolt 3 devices
Multiple Connectivity Ports
Adds one Thunderbolt 3 port (Host), one Thunderbolt 3 output port, one DisplayPort 1.4 video output port, one USB-C 3.1 Gen 2 output port, two USB-A 3.1 Gen 1 output ports, one USB-A 3.1 Gen 2 output port, one Gigabit Ethernet, two M-Key M.2 PCIe NVMe SDD slots, one SD memory card slot, one 3.5mm stereo audio jack and one 3.5mm microphone input
SD Memory Card Reader
Compatible with the latest memory card such as SD 4.0 UHS-II. Supports data transfer rate up to 270Mbps and a maximum capacity of 2TB
Hardware
Chipset
Intel JHL7540 (Intel Thunderbolt 3 certified)
Software
OS Compatibility
Windows 10, macOS 10.14 or new
Video
TBT3 with DP 1.4
Up to single 8K at 30Hz / single 5K at 60Hz / Dual 4K at 60Hz
TBT3 with DP 1.2
Up to single 5K at 30Hz / Dual 4K at 30Hz
DisplayPort 1.4
1x 8K at 30Hz display / 1x 5K at 60Hz display / 2x 4K at 60Hz displays
DisplayPort 1.2
1x 5K at 30Hz display / 2x 4K at 30Hz displays
USB 3.1 Type-C
1x Gen 2 with fast charging 3.0 (5V/3A), data transfer rate up to 10Gbps
USB 3.1 Type-A
1x Gen 2 with BC 1.2 (5V/2.4A), data transfer rate up to 10Gbps
USB 3.1 Type-A
2x Gen 1 with BC 1.2 (5V/2.4A), data transfer rate up to 5Gbps
Fast Charging Port
Yes
Audio
3.5mm 2 channel stereo audio jack and microphone Jack
Power
Power Delivery 3.0
up to 87W
Power Adapter
Input: AC 100-240V / 50-60Hz, Output: DC 20V/7.5A
UL Listed
E209833 /Level: VI
Ethernet
Data transfer rate: up to 1G (1000Mbps), backward compatible with 10/100Mbps
Supports IEEE 802.3x Full Duplex flow operation, crossover detection, and auto-correction
Compatible with IEEE 802.3, 802.3u
Storage Drive
Form factor: 2x M.2 M-Key 2280 NVMe SSD slots
Data transfer rate: up to 1.5Gbps (1500Mbps)
Compatible with single or dual SSD installation
Separate drive letter for each installed SSD
Card Reader
Class: 1x SD 4.0 (UHS-II) slot, compatible with the earlier versions
Data Transfer rate: up to 270MB/s (UHS-II)
Capacity: 2TB (max)
Environmental conditions
Operating temperature
32 to 104 degrees F
Storage temperature
-4 to 158 degrees F
Relative humidity:
10% to 90% RH (non-condensing)
Product Info
Color
Black
Housing material
Metal
Certifications/Standards
FCC, CE, RoHS, TAA compliant
Item Dimension (L"x W"x H")
6 x 2 x 6
Weight
1.98 LB
Warranty Information
2 Years
Related products
New Arrivals
Full product warranty
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