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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Specifications
- Mfr Part Number: M908
- Customize DPI Switch mode 1: 500/1000/2000/3000/6200 adjusted via the buttons of the mouse
- Customize DPI Switch mode 2: DPI can be adjusted freely by 100 from 100 to 12400 via programming software
- Polling Rate: Up to 1000 Hz; switchable: 125HZ/250HZ/500HZ/1000HZ (Default 500HZ)
- Buttons: 18 (18 out of 19) are customizable
- Tracking System: optical
- Interface: USB 2.0 full speed. 3.0
- Size: 4.81 x 3.62 x 1.65 inches
- USB Length: 1.8M braided-fiber cable
- Package Included:
- 1 X Redragon Impact Gaming Mouse
- 1 X User Manual
- Bullet Points:
- PROFESSIONAL GAMING MOUSE.- Redragon M908 optical gaming mouse is designed with up to 12400 DPI, 5 adjustable DPI levels (500/1000/2000/3000/6200 DPI) meet your multiple needs, either for daily work or gaming. DPI can be adjusted freely by ±100 from 100 to 12400 via software. 1000 Hz polling rate, 30G acceleration and high-precision Pixart PMW3327 Sensor giving you a greater edge over your competition.
- RGB BACKLIGHT & PROGRAMMABLE BUTTONS.- 16.8 million RGB LED color options (LED Backlight can be disabled). 18 programmable buttons, 5 memory profiles each with a dedicated light color for quick identification. Comes with 8-piece weight tuning set (2.4g x8), easy to change the weight to suit your games.
- COMFORT & PRECISION AT YOUR HANDS.- Redragon M908 gaming mouse is an essential computer accessory for die-hard gamers with its aggressive design for hands! You will be amazed by the unmatched comfort, lethal accuracy and killer precision of our durable, desktop and laptop pro gaming mouse!
- HIGH-END DESIGN.- Redragon M908 Mouse features 7 buttons and 12 MMO programmable side buttons. Durable smooth TEFLON feet pads for ultimate gaming control. 6ft braided-fiber cable with gold-plated USB connector ensures greater durability.
- THE CHOICE OF DIE-HARD GAMERS– Whether you are targeting, aiming, slashing or attacking, a professional gaming mouse is your best weapon! The mouse will be your ideal partner. Perfectly compatible with Windows 2000/ME/XP/03/VISTA/7/8/10 system for programmable using and Mac OS for normal using.(There's no CD software included)
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