Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.As part of an EnGenius Neutron Series wireless management solution, the EWS7928P through its browser-based GUI (Graphical User Interface) can discover, configure, manage and monitor up to 50 Neutron Series Wireless Access Points. The controller mode of the Switch provides a suite of wireless management features for IT managers to configure Neutron Series Access Points. Features include clustering Neutron Series Access Points in clusters with identical policies, Access Point IP Auto-Discovery, remote Access Point rebooting for hard-to-reach / previously deployed units, and a host of visual monitoring features including topology and floor plan view modes for the mapping out and tracking of networks. The controller also features a statistics section for record traffic tracking and comparison between units or over-time comparisons.
The interface also lets IT managers apply configuration changes to multiple Access Points or the entire network simultaneously. A dashboard provides instant access to a variety of clients, network information, and events, while a real time map displays Access Point locations and network topology for planning and deployment.
Managing the wired portion of the network is also easy using the same browser-based interface. The Switch supports IEEE 802.1p QoS which automatically classifies and prioritizes compliant device traffic to ensure that time sensitive data such as VoIP is forwarded without delay.
Standard
Switching Capacity: 56Gbps
Forwarding Mode: Store and Forward
SDRAM: 256MB
Flash Memory: 32MB
Port Functions
24 10/100/1000Mbps Ports in the front panel
4 100/1000Mbps SFP Slot
1 RJ45 Console Port
PoE Capability
PoE standard: Port 124 Support
IEEE 802.3at/afPoE Capable Ports: All Gigabit Ethernet Ports / Up to 30 Watts
Power budget: 185 watts
LED Indicators
Power LED x1
Fault LED x1
PoE Max LED x1
LAN Mode LED x1
PoE Mode LED x1
Copper Ports:LAN/PoE Mode, Link/Act
SFP Ports:Link/Act
Wireless Management Features (with Neutron Series Access Points) Manages up to 50 Neutron Series APs
Access Point Auto Discovery and Provisioning
Access Point Auto IP Assignment
Access Point Cluster Management
Remote Access Point Rebooting
Access Point Device Name Editing
Access Point Radio Settings
Band Steering
Traffic Shaping
Fast Handover
Fast Roaming
Access Point Client Limiting
Mesh Network
Wireless Security (WEP, WPA/WPA2 Enterprise, WPA/WPA2 PSK)
VLANs for Access Point- Multiple SSIDs
Guest Network
Access Point Status Monitoring
Wireless Client Monitoring
Wireless Traffic and Usage Statistics
Real-time Throughput Monitoring
Visual Topology View
Floor Plan View
Map View
Secure Control Messaging
SSL Certificate
Local MAC Address Database
Remote MAC Address Database (RADIUS)
Unified Configuration Import / Export
Bulk Firmware Upgrade Capability
Intelligent Diagnostics
Item Dimension (L"xW"xH"):
20.95 x 13.63 x 3.97
Weight:
10.13 lb
Warranty Information:
1 Year