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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Pack Light, Fly Free
Just how light is DJI Mini 2? At less than 249 g, it weighs about as much as an apple and fits in the palm of your hand. Compact and convenient, Mini 2 is your ideal travel companion, transforming how you capture your favorite memories.
Small But Mighty
Thanks to intuitive and advanced features packed in a portable frame, DJI Mini 2 provides complete freedom wherever and however you want to create. Whether you’re shooting at a deserted beach or capturing the details of a fun family reunion, Mini 2 can handle it all.
Powerful Performance
It may be small, but this drone packs a ton of power.
With a max battery life of 31 minutes, DJI Mini 2 grants more than enough time to compose the perfect shot.
Mini 2 can resist 29-38kph winds and take off at a max altitude of 4,000 meters, so your footage is stable even when flying along a windy coastline or high above an alpine forest.
OcuSync 2.0 Video Transmission
Explore your world without limitations.
Mini 2 supports up to 10 km of HD video transmission and has excellent anti-interference capabilities, giving you the ability to fly farther and see clearer.
3-Axis Gimbal with 4K Camera
It’s like pressing the replay button on your memories.
A 12MP camera in the sky delivers content guaranteed to impress. Along with 4K/30fps video and a 3-axis motorized gimbal, Mini 2 ensures stunning image quality that is consistently smooth no matter how adventurous your piloting gets.
Aircraft
Takeoff Weight
< 249 g
Diagonal Distance
213 mm
Max Ascent Speed
5 m/s (S Mode)
3 m/s (N Mode)
2 m/s (C Mode)
Max Descent Speed
3.5 m/s (S Mode)
3 m/s (N Mode)
1.5 m/s (C Mode)
Max Speed (near sea level, no wind)
16 m/s (S Mode)
10 m/s (N Mode)
6 m/s (C Mode)
Max Service Ceiling Above Sea Level
4000 m
(2000 m when taking off with propeller guard)
Max Flight Time
31 mins (measured while flying at 4.7 m/s in windless conditions)
Max Wind Speed Resistance
8.5-10.5 m/s (Scale 5)
Max Tilt Angle
40o (S Mode)
25o (N Mode) Note
25o (C Mode) Note
Note: Up to 40o under strong winds
Max Angular Velocity (by default) Note
130o/s (S Mode)
60o/s (N Mode)
30o/s (C Mode)
Note: Can be adjusted to 250o/s with the DJI Fly app
Operating Temperature
0o to 40oC (32o to 104oF)
Operating Frequency
2.400-2.4835 GHz, 5.725-5.850 GHz
Transmitter Power (EIRP)
2.400-2.4835 GHz
FCC is less than or equal to 26 dBm
CE is less than or equal to 20 dBm
SRRC is less than or equal to 20 dBm
5.725-5.850 GHz
FCC is less than or equal to 26 dBm
CE is less than or equal to 14 dBm
SRRC is less than or equal to 26 dBm
Global Navigation Satellite System (GNSS)
GPS+GLONASS+GALILEO
Hovering Accuracy Range
Vertical: +/-0.1 m (with Vision Positioning), +/-0.5 m (with GPS Positioning)
Horizontal: +/-0.3 m (with Vision Positioning), +/-1.5 m (with GPS Positioning)
Gimbal
Mechanical Range
Tilt: -110o to 35o
Roll: -35o to 35o
Pan: -20o to 20o
Controllable Range
Tilt: -90o to 0o (default setting) -90o to +20o (extended)
Stabilization
3-axis (tilt, roll, pan)
Max Control Speed (tilt)
100o/s
Angular Vibration Range
+/-0.01o
Sensing System
Downward
Hovering Range: 0.5-10 m
Operating Environment
Non-reflective, discernable surfaces
Diffuse reflectivity (> 20%,such as cement pavement)
Adequate lighting (lux > 15, Normal exposure environment of indoor fluorescent lamp)
Camera
Sensor
1/2.3" CMOS
Effective Pixels: 12 MP
Lens
FOV: 83o
35 mm format equivalent: 24 mm
Aperture: f/2.8
Focus range: 1 m to infinity
ISO
Video:
100-3200 (Auto)
100-3200 (Manual)
Photos:
100-3200 (Auto)
100-3200 (Manual)
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