Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to firstname.lastname@example.org, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Thank you for shopping with MercadoMagico!Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
Both Intelligent Flight Batteries have a capacity of up to 59.29 Wh, and each have a maximum flight time of 31 minutes. With a built-in DJI Intelligent Battery Management System, battery status is monitored and reported in real-time, allowing you to focus less on your power levels and more on having an epic flight.
The Mavic 2 Car Charger allows you to charge batteries while driving, and it has a maximum output power of up to 80W and features low-voltage protection technology that ensures the charge will not prevent your car from starting normally.
The Battery Charging Hub enhances efficiency by charging batteries in sequence according to their remaining power level, with more fully-charged batteries receiving power first. Thanks to the Battery Charging Hubs foldable design, its easy to take it along wherever you go. You can even enjoy up to four charging ports when you use it with the Car Charger or Battery Charger.
The Battery to Power Bank Adapter turns your Intelligent Flight Batteries into high-capacity power banks. Each Battery to Power Bank Adapter has two USB Type-A ports, offering 10 W dual output, allowing you to fully charge a smartphone using just 20% of one battery.
Two pairs of Low-Noise Propellers come in the kit as well. These next-generation propellers adopt a brand new aerodynamic design, which results in quieter flight, increased efficiency, and extended flight time.
The versatile Mavic 2 Shoulder Bag is specially designed for the Mavic 2. Its capable of holding one aircraft, one remote controller, four Intelligent Flight Batteries, a smartphone, extra propellers, ND filters, cables, microSD cards, and plenty of other accessories.
In the Box
Intelligent Flight Batteries x 2
Mavic 2 Car Charger x 1
Battery Charging Hub x 1
Battery to Power Bank Adapter x 1
Low-Noise Propellers x 2 Pairs
Mavic 2 Shoulder Bag x 1
Mavic 2 Pro
Mavic 2 Zoom
Item Dimension (L"xW"xH")
3 x 3 x 2