Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Seamless Integration
The Web Smart switch DES-1210-28P is designed to provide SMB users complete control over the network. With Ethernet and Gigabit copper ports capable of connecting to existing Cat.5 twisted-pair cables, this switch eliminates the need for a complex reconfiguration process. The DES-1210-28P allows for a flexible connection to a backbone or servers. Additionally, all ports support auto-negotiation of MDI/MDI-X crossover, or configurable auto MDI, and therefore do away with crossover cables or uplink ports. This brings inexpensive and easy connectivity to your desktop. In addition, the DES-1210-28P supports a power budget of up to 193W supporting both 802.3at PoE devices up to 30W and 802.3af devices up to 15.4W.
Number of Ports:
24 10/100Mbps
2 10/100/1000BASE-T
2 combo 10/100/1000BASE-T/SFP
Port Standards Functions:
IEEE 802.3 10BASE-T Ethernet (twisted-pair copper)
IEEE 802.3u 100BASE-TX Fast Ethernet (twisted-pair copper)
IEEE 802.3ab 1000BASE-T Gigabit Ethernet (twisted-pair copper)
IEEE 802.3z Gigabit Ethernet (fiber) ANSI/IEEE 802.3
Auto-negotiation
IEEE 802.3x Flow Control
Network Cables:
UTP Cat.5, Cat.5e (100m max)
EIA/TIA-568 100-ohm STP (100m max)
Full/Half Duplex:
Full/half duplex for 10/100Mbps speeds
Full duplex for Gigabit speed
Media Interface Exchange:
Auto MDI/MDI-X adjustment for all twisted pair ports
Switching Capacity:
12.8Gbps
MAC Address Update:
Up to 256 static MAC entries
Enable/disable auto-learning of MAC addresses
Maximum 64 bytes packet forwarding rate:
9.5Mpps
Heat Dissipation:
60.05 BTU/hr
Safety:
cUL, LVD
PoE Standard:
802.3af
802.3at
PoE Capable Ports:
Port 1 to 4: 15.4W or 30W per port
Port 5 to 24: 15.4W per port
L2 Features:
MAC Address Table:
8K
Flow Control:
802.3x Flow Control
HOL Blocking Prevention
IGMP Snooping:
IGMP v1/v2 Snooping
Supports at least 64 static multicast addresses
Supports IGMP Snooping Querier
Supports 256 IGMP groups
IGMP per VLAN
Spanning Tree Protocol:
802.1D STP
802.1w RSTP
Loopback Detection:
Yes
802.3ad Link Aggregetion:
8 groups per device/8 ports per group
Port Mirroring:
One-to-One, Many-to-One, Supports Mirroring for Tx/Rx/Both
Cable Diagnostics:
Yes
Configurable Auto MDI/MDI-X:
Yes
VLAN:
802.1Q:
2003 Edition
VLAN Group:
Max 256 static VLAN groups, max 4094 VID
Management VLAN:
Supports 1 Management VLAN
Asymmetric VLAN:
Yes
Auto Voice VLAN:
Max. 10 user defined OUI,
Max. 8 default OUI
Security:
802.1X Port-based Access Control:
Default 802.1X forwarding
Port Security:
Supports up to 64 MAC addresses per port
Traffic Control:
Broadcast/Multicast/Unicast Storm Control
Static MAC:
Supports 256 Static MAC entries
D-Link Safeguard Engine:
Yes
Management:
Web-based GUI:
Supports IPv4
Compact CLI through Telnet:
Yes
Telnet Server:
Maximum connection is 4, Supports IPv4
TFTP Client:
Supports IPv4
SNMP:
Supports v1/v2c
SNMP Trap:
Yes
Trap for SmartConsole Utility:
Yes
System Log:
Max. 500 log entries, supports IPv4 log server
BootP/DHCP Client:
Yes
Time Setting:
SNTP
LLDP:
Yes
LLDP-MED:
Yes
Time-based PoE:
Yes
Item Dimension (L"xW"xH"):
20.5 x 14.3 x 3.7
Weight:
10.80 lb
Warranty Information:
Limited Lifetime