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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.ASUS AiMesh AX6100 WiFi System is the world's first mesh system featuring the next-gen WiFi standard - 802.11ax (or WiFi 6) to deliver extremely stable WiFi to every corner of home. The 2-pack design utilizes 802.11ax WiFi (WiFi 6) as the backbone connection between the two RT-AX92U routers, transferring data on the fastest ever WiFi speeds up to 4804 Mbps*, ensuring every connected device enjoys the best possible speed from you ISP for smooth 4K streaming, online gamine simultaneously.
Next-Gen WiFi Speed
AiMesh AX6100 WiFi System consists two RT-AX92U routers with 4x4 tri-band Wi-Fi that provides 160MHz* bandwidth and 1024-QAM* for dramatically faster wireless connections. With a total networking speed of about 4804Mbps on the 5GHz-2 band, RT-AX92U 2-Pack is 2.7X faster than normal 802.11ac 4x4 routers.
We utilize this 802.11ax speed to transfer data between two RT-AX92U routers, realizing the fastest WiFi speed before the compatible 11ax devices are available on the market. So you can enjoy the technology from the future now and still connect it with the latest 802.11ax devices when they come out in the near future.
Safer Internet for Your Family and Devices
All your family members, young or old, are exposed to the dangers of internet every single moment they're online. AiMesh AX6100 WiFi System includes AiProtection Pro powered by Trend Micro™ with automatic, regularly updated security signatures to protect your devices and personal data from internet threats. This strong security offers advanced parental controls, including the ability to block specific websites and mobile app types.
Thanks to AiMesh, this protection applies to all your connected devices, no matter which RT-AX92U router the device is connected to.
Network Standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac, IEEE 802.11ax
Product Segment
AX6100 ultimate AX performance : 400 Mbps+ 867 Mbps+ 4804 Mbps
Coverage
Very large homes
Data Rate
802.11a : 6,9,12,18,24,36,48,54 Mbps
802.11b : 1, 2, 5.5, 11 Mbps
802.11g : 6,9,12,18,24,36,48,54 Mbps
802.11n : up to 300 Mbps
802.11n 256QAM : up to 400 Mbps
802.11ac : up to 867 Mbps
802.11ax (5GHz) : up to 4804 Mbps
Antenna
Internal antenna x 2
External antenna x 4
Transmit/Receive
2.4 GHz 2 x 2
5 GHz-1 2 x 2
5 GHz-2 4 x 4
Memory
256 MB Flash
512 MB RAM
Wi-Fi Technology
OFDMA (Orthogonal Frequency Division Multiple Access)
Beamforming: standard-based and universal
20/40/80/160 MHz bandwidth
Operating Frequency
2.4G Hz, 5 GHz-1, 5 GHz-2
Encryption
WPA2-PSK, WPA-PSK, WPA-Enterprise , WPA2-Enterprise , WPS support
Management
UPnP, IGMP v1/v2/v3, DNS Proxy, DHCP, NTP Client, DDNS, Port Trigger, Port Forwarding, DMZ, System Event Log
VPN Support
IPSec Pass-Through
PPTP Pass-Through
L2TP Pass-Through
PPTP server
OpenVPN server
PPTP client
L2TP client
OpenVPN client
WAN Connection Type
Internet connection type : Automatic IP, Static IP, PPPoE(MPPE supported), PPTP, L2TP
Ports
RJ45 for Gigabits BaseT for WAN x 1, RJ45 for Gigabits BaseT for LAN x 4
USB 2.0 x 1
USB 3.1 Gen 1 x 1
Features
Router app
MU-MIMO
Traffic Analyzer
Adaptive QoS
WTFast Gamers Private Network
AiProtection Pro
Parental Control
Guest Network :
VPN server : IPSec Pass-Through, PPTP Pass-Through, PPTP Server, OpenVPN Server
VPN client : PPTP client, L2TP client, OpenVPN client
Enhanced media server (AiPlayer app compatible)
AiCloud personal cloud service
3G/4G data sharing
Printer Server
- Multifunctional printer support (Windows only)
- LPR protocol support
Download Master
- Support bt, nzb, http, ed2k
- Support encryption, DHT, PEX and magnet link
- Upload and download bandwidth control
- Download scheduling
AiDisk file server
- Samba and FTP server with account management
IPTV support
Roaming Assist
OFDMA
Button
WPS Button, Reset Button, Power Button
LED Indicator
Wi-Fi x 3
Power x 1
LAN x 1
WAN x 1
Power Supply
AC Input : 110V-240V(50-60Hz)
DC Output : 19 V with max. 1.75 A current
OS Support
Windows 10 64-bit
Windows 8.1
Windows 8
Windows 7
Mac OS X 10.6
Mac OS X 10.7
Mac OS X 10.8
Linux
Router Special Features
AiCloud, Printer server, Download Master, AiDisK, Multiple SSIDs, Parental Control
Full product warranty
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