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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.No matter you’re learning, working or cooking at home, you can connect to the world with a built-in webcam which brings you the best video chatting quality and you can cover the webcam anytime to prevent any concern you have.
You can also remove the webcam cover anytime if you want.
MSI Center Sound Tune
SOUND CLEARLY. TUNE SMARTLY
When a sound is heard, it automatically recognizes and separates vocal sound from background noises; hence, filtering out all the unwanted Noise.
*Please download the latest MSI Center APP through download page.
Anti-Flicker With Eye-Care Technology
Thanks to MSI’s Anti-Flicker technology, it eliminates flickering and effectively reduces eye fatigue caused by prolonged screen time while enhancing the productivity at home or in the office.
Less Blue Light Technology
The Less Blue Light Mode filters visual exposure to the blue spectrum light caused by daily use scenarios and brings the most comfortable viewing experience for users.
Anti-Glare Panel Reduces Eyestrain
Reflected light or glare can be very fatiguing to the eyes and reduces the contrast, colors and sharpness of the display. An anti-glare display makes viewing the display more pleasant and reduces eyestrain for users.
See More, Do More At Home
Thanks to MSI’s Instant Display Technology, Modern AM242 series can also be used as a monitor without booting up its system. When devices are connected to the HDMI-in port, the screen will be turned on immediately.
COLOR
ID1/White-White-White
SCREEN SIZE
23.8" (60cm)
ACTIVE DISPLAY AREA (MM)
527.04mm(H) x 296.46mm(V)
CURVATURE
Flat
PANEL TYPE
IPS
RESOLUTION
1920x1080 (FHD)
PIXEL PITCH
0.2745(H)x0.2745(V)
BRIGHTNESS (NITS)
250
CONTRAST RATIO
1000:1
SIGNAL FREQUENCY
N/A
RESPONSE TIME (GTG)
14 ms
VIEW ANGLES
178o(H)/178o(V)
SURFACE TREATMENT
Anti-Glare
TOUCH SCREEN
10 Points Projected Capacitive Touch Screen
DISPLAY COLORS
16.7M
CPU CORE NAME
TIGER LAKE
CPU SOCKET
BGA-1449pin
CPU NUMBER
Intel Core i5-1135G7
CPU CLOCK
2.4GHz
CPU CORES
4
TDP
28W
CACHE
8 MB Intel Smart Cache
THREADS
8
CHIPSETS
N/A
MIC-IN
NA
HEADPHONE-OUT
NA
LOCK TYPE
Kensington
MEMORY SIZE
8GB(8GBx1)
MEMORY TYPE
DDR4 SDRAM
MEMORY SPEED
1600(3200)MHz
MODULE TYPE
SO-DIMM
MEMORY SLOT(TOTAL)
2
MEMORY SLOT(FREE)
1
MAX CAPACITY
Max 64GB
ADJUSTMENT (TILT)
-4 to 20
ADJUSTMENT (SWIVEL)
N/A
ADJUSTMENT (HEIGHT)
0 to 130mm
ADJUSTMENT (PIVOT)
N/A
SSD INTERFACE
PCIe GEN3x4 w/o DRAM NVMe
SSD FORM FACTOR
M.2-2280 M-KEY
SSD CONFIG
256GBx1
SSD SIZE
256GB
Related products
New Arrivals
Full product warranty
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