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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• Intel® Core™ i5-1135G7 Quad Core Processor (8M Cache, up to 4.70 GHz, with IPU)
• Fast storage and memory featuring 512GB PCIe NVMe M.2 SSD and 8GB LPDDR4X RAM
• HDMI, Thunderbolt 4 via USB Type C, USB Type A, Wi-Fi 6, and Bluetooth 5.0
• Sleek and lightweight aluminum body at only 2.87lbs and 0.55 inches thick
• Backlit keyboard with built-in fingerprint reader with one-touch login, Windows Hello
• Included: ASUS stylus pen (4096 pressure levels), Sleeve, USB-C to audio jack adapter
• Included: USB-A to RJ45 gigabit ethernet adapter
The distinctively elegant ZenBook Flip 13 has an all-new design that combines ultimate portability with supreme versatility. Its sleek NanoEdge display and 360° ErgoLift hinge make ZenBook Flip 13 extra compact. Combined with the ASUS Pen stylus, the smooth-as-silk touchscreen supports 4096 levels of pressure sensitivity, providing an upgraded experience for casual creativity, note-taking and intuitive editing in any supported app. And the super-slim 13.9 mm chassis houses a wide range of I/O ports, including Thunderbolt 4, for easy connectivity. Its 11th Generation Intel Core processor gives you effortless performance for on-the-go productivity and visual creativity. ZenBook Flip 13 is the versatile and powerful all-rounder that’s your perfect business or creative partner.
ASUS ZenBook Flip 13 UX363
The ZenBook Flip 13’s sleek NanoEdge display and 360° ErgoLift hinge make ZenBook Flip 13 extra compact, and the super-slim 13.9 mm chassis houses a wide range of I/O ports for easy connectivity. ZenBook Flip 13 is the versatile and powerful all-rounder that’s your perfect business or creative partner.
Flex with style
The 360° ErgoLift hinge on ZenBook Flip 13 has a silky-smooth, stepless action that holds the display securely at any angle.
Operating System
Windows 10 Home
Screen Size
13.3" FHD (1920 x 1080, glossy)
CPU
Intel Core i5-1135G7 2.4GHz (Turbo up to 4.2GHz)
GPU
Intel Iris Xe Graphics
RAM
8GB LPDDR4X (on board)
Storage
512GB PCIe SSD + TPM
I/O Ports
1x micro HDMI
1x USB 3.2 Gen 1 Type-A
2x Thunderbolt 4 supports display / power delivery
Networking
Wi-Fi 6(Gig+)(802.11ax)
Bluetooth
Bluetooth 5.0 (Dual band) 2x2
Keyboard
Backlit Chiclet Keyboard
WebCam
HD camera with IR function to support Windows Hello
Battery
67WHrs, 4S1P, 4-cell Li-ion
Accessories
Sleeve, Stylus, USB-A to RJ45 gigabit ethernet adapter, USB-C to audio jack adapter
Note
- All specifications are subject to change without notice. Please check with ASUS support for more detail.
- The actual transfer speed of USB 3.0, 3.1 (Gen 1 and 2), and/or Type-C will vary depending on many factors including the processing speed of the host device, file attributes and other factors related to system configuration and your operating environment.
Item Dimension (L inchxW inchxH inch)
17 x 3 x 11
Weight
6.10 lb
Warranty Information
1YR International/1YR ADP with 1-way free shipping/2-way FREE shipping for standard warranty repair
Related products
New Arrivals
Full product warranty
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