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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.ASUS Chromebook 12 is the simple way to boost your productivity and have more fun on the move — all day and every day. This compact and lightweight 11.6-inch Chromebook is powered by a dual-core Intel® processor, and gives you the freedom of long lasting battery life.
Compact Design
With its compact and lightweight design, ASUS Chromebook 12 gives you effortless mobility. It has a footprint that’s smaller than a sheet of A4 paper, weighs 2.2 pounds, and has one of the thinnest profiles of any 11.6-inch Chromebook.
Clearer Vision
The 11.6-inch LED-backlit anti-glare display on ASUS Chromebook 12 has stunningly beautiful colors, with extra-slim bezels to minimize visual distractions. With the HD front camera you can enjoy crisp, clear and natural-looking video calls with your friends, colleagues or family.
Powerfully Clear Sound
The ASUS Chromebook 12 can deliver surround-sound effects with crisp and powerful sound to give you an immersive experience for both music and video streaming. This is because of the acoustically designed twin speakers and resonant chambers.
Performance to Go
The Intel® processor in ASUS Chromebook 12 delivers great performance for popular apps and enables great battery life. Combined with the full power of G Suite and other productivity apps from the Google Play Store, ASUS Chromebook 12 lets you breeze through all your everyday tasks on the go.
Amazing Battery Life
The power-efficient ASUS Chromebook 12 is designed to last for up to 10 hours* on a single charge, so you can work or play throughout the day while you’re on the move.
Operating System
Chrome OS
Display
11.6" HD (1366768) 16:9, Anti-Glare, 200nits
Processor
Intel Celeron N3350 Processor 1.1 GHz (2M Cache, up to 2.4 GHz, 2 cores)
Graphics
Intel HD Graphics 500
Memory
4GB LPDDR4 (On Board)
Storage
32GB EMMC
Wireless Data Network
802.11AC
Bluetooth 4.0
Webcam
720p HD camera
Ports
1x Headphone-out and Audio-in Combo Jack
1x USB3.1 Type A (Gen1)
2x USB3.1 Type C (Gen 1) support Display/Power Delivery
1x Micro SD (SDXC) Card Reader
Battery
38WHrs, 2S1P, 2-cell Li-ion
Item Dimension (L"xW"xH")
12 x 8 x 1
Weight
2.20 LB
Warranty Information
1YR International/2-way FREE shipping for standard warranty repair/B2B hotline
Warranty no longer cover 30-Day Zero Bright Dot.
Related products
New Arrivals
Full product warranty
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