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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Supports AMD AM4 Socket Ryzen™ Series CPUs
Supports 4x DDR4 ECC and non-ECC UDIMM, max. 64 GB
Supports up to 6 x SATA3 6.0Gb/s
Integrated IPMI 2.0 with KVM and Dedicated LAN (RTL8211E)
Supports 2x GLAN by Intel I210
MB Physical Status
Form Factor
mATX
Processor System
CPU
AMD AM4 Socket Ryzen Series CPUs (Raven Ridge and Pinnacle Ridge) and Ryzen 7nm CPUs
Socket
AM4 PGA 1331
Chipset
AMD Promontory X470
System Memory
Capacity
4 x 288-pin DDR4 DIMM slots
- Support up to 64GB DDR4 ECC/UDIMM
- One DIMM: 1R DIMM at 2667MT/s 2R/2DR DIMM at 2400MT/s
- Two DIMMs: (1) 1R DIMM at 2133 MT/s (2) 2R/2DR DIMM at 1866MT/s 1R and 2R/2DR DIMM each at 1866MT/s
Type
Dual Channel DDR4 memory technology
- Support DDR4 ECC/UDIMM
DIMM Size Per DIMM
ECC/UDIMM: 64GB, 32GB, 16GB, 8GB
DIMM Frequency
ECC/UDIMM: 2666/2400/2133 MHz
Voltage
1.2V
Expansion Slot
PCIe 3.0 x 16
PCIE6: Gen3 x16 link (splittable in x4/4/4/4) auto switch to x8 link when PCIE4 is occupied.
- SLOT4: Gen3 x8 link
PCIe 3.0 x 8
SLOT5: Gen3 x4 link
Storage
SATA Controller
6 x SATA3 6.0 Gb/s (1x SATA DOM port)
Additional Storage Controller
Asmedia 1061: 2x SATA3 6.0Gb/s
M.2 slot
2 (2242/2260/2280/22110, supports SATA3 6.0Gb/s or PCIe 3.0 x2(M.2_2) and supports PCIe 2.0 x4 only(M.2_1))
Ethernet
Interface
1000 /100 /10 Mbps by Intel i210
LAN Controller
2 x RJ45 GLAN by Intel i210
1 x RJ45 Dedicated IPMI LAN port
Supports Wake-On-LAN
Supports Energy Efficient Ethernet 802.3az
Supports Dual LAN with Teaming function
Supports PXE
LAN1 supports NCSI
Management
BMC Controller
ASPEED AST2500
IPMI Dedicated GLAN
1 x Realtek RTL8211E for dedicated management GLAN
Features
Watch Dog
Graphics
Controller
ASPEED AST2500
VRAM
DDR4 256MB
Rear Panel I/O
VGA Port
1 x D-Sub
USB 3.1 Gen1 Port
2
Lan Port
2 x RJ45 Gigabit Ethernet LAN ports
1 x RJ45 Dedicated IPMI LAN port
LAN Ports with LED (ACT/LINK LED and SPEED LED)
Serial Port
1
UID Button/UID LED
1
Internal Connector
COM Header
N/A
SATA DOM
1
M.2
2(M2_1: 2242/2260/2280/22110, PCIE(X4) M2_2:2242/2260/2280/22110, SATA/PCIE(X2))
Auxiliary Panel Header
1 (include C_CASEOPENSYSTEM_FAULT_LEDLAN1 LAN2 LED, location button LED,BMC alert )
TPM Header
1
IPMB Header
1
Buzzer
1
Fan Header
6 Fans x 4-pin (FAN1(CPU)/FAN2FAN6(5Front))
ATX Power
1x (24-pin) + 1x (8-pin)
USB 3.1 (Gen1) Header
1 (supports 2 USB 3.1 Gen1 ports)
USB 2.0 Header
N/A
Speaker Header
N/A
BMC_SMB Header
1
ME/SPS Recovery
N/A
Clear CMOS
1 (short pad)
PSU SMB Header
1
Onboard LED
80 Debug Port LED
1
Fan Fail LED
6 (only Fan Fail LED)
System BIOS
BIOS Type
16MB AMI UEFI Legal BIOS
BIOS Features
Plug and Play (PnP)
ACPI 2.0 Compliance Wake Up Events
SMBIOS 2.8.0 Support
ASRock Rack Instant Flash
Hardware Monitor
Temperature
CPU/DDR temperature sensing
MB/Card side temperature sensing
Fan
Fan Tachometer
Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by CPU Temperature)
Fan Multi-Speed Control
Voltage
Voltage Monitoring: +12V, +5V, +3.3V, CPU Vcore, DRAM,1.05V_PCH, +BAT, 3VSB, 5VSB
Support OS
OS
Microsoft Windows:
Windows 10 (64 bit)
Linux:
UBuntu 16.04.4 (64 bit)
RedHat Enterprise Linux Server 7.3 (64bit) / 7.4 (64bit)
Please refer to our website for the latest OS support list.
On Linux system doesnt support Raid mode
Support UEFI BOOT only
Environment
Temperature
Operation temperature: 10oC - 35oC / Non operation temperature: -40oC - 70oC
Item Dimension (L"xW"xH")
NA
Weight
3 lbs
Warranty Information
3 Years
Related products
New Arrivals
Full product warranty
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