Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Supports 10th Gen Intel Core Processors and 11th Gen Intel Core Processors
8 Phase Power Design
Supports DDR4 4800MHz (OC)
1 x PCIe 4.0 x16, 1 x PCIe 3.0 x16, 3 x PCIe 3.0 x1
1 x M.2 Key-E for WiFi
Graphics Output Options: HDMI, DisplayPort
7.1 CH HD Audio (Realtek ALC897 Audio Codec)
6 SATA3, 1 x Hyper M.2 (PCIe Gen4 x4)
2 x Ultra M.2 (PCIe Gen3 x4 and SATA3)
1 x USB 3.2 Gen2x2 Front Type-C (20Gb/s)
Rear USB 3.2 Gen2 Type A+C (10Gb/s)
6 x USB 3.2 Gen1 (2 x Rear, 4 x Front)
6 x USB 2.0 (2 x Rear, 4 x Front)
Intel Gigabit LAN
ASRock Polychrome SYNC
Unique Feature
ASRock USB 3.2 Gen2
- ASRock Front Panel Type C USB 3.2 Gen2x2 Header (20 Gb/s)
- ASRock USB 3.2 Gen2 Type-A Port (10 Gb/s)
- ASRock USB 3.2 Gen2 Type-C Port (10 Gb/s)
ASRock Super Alloy
- Premium 50A Power Choke
- Sapphire Black PCB
- High Density Glass Fabric PCB
ASRock Hyper M.2 (PCIe Gen4x4)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update and APP Shop
CPU
- Supports 10th Gen Intel Core Processors and 11th Gen Intel Core Processors (LGA1200)
- Digi Power design
- 8 Power Phase design
- Supports Intel Turbo Boost Max 3.0 Technology
Chipset
- Intel H570
Memory
- Dual Channel DDR4 Memory Technology
- 4 x DDR4 DIMM Slots
- 11th Gen Intel Core Processors support DDR4 non-ECC, un-buffered memory up to 4800+(OC)
- 10th Gen Intel Core Processors support DDR4 non-ECC, un-buffered memory up to 4666+(OC)
- Supports ECC UDIMM memory modules (operate in non-ECC mode)
- Max. capacity of system memory: 128GB
- Supports Intel Extreme Memory Profile (XMP) 2.0
11th Gen Intel Core (i9/i7/i5) support DDR4 3200 natively Core (i3), Pentium and Celeron support DDR4 2666 natively.
10th Gen Intel Core (i9/i7) support DDR4 2933 natively Core (i5/i3), Pentium and Celeron support DDR4 2666 natively.
Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation.
BIOS
- 128Mb AMI UEFI Legal BIOS with multilingual GUI support
- ACPI 6.0 Compliant wake up events
- SMBIOS 2.7 Support
- CPU Core/Cache, CPU GT, DRAM, VCCIO, VCCSA, VCCST, VCCIN AUX, VPPM Voltage Multi-adjustment
Graphics
- 11th Gen Intel Core Processors support Intel Xe Graphics Architecture (Gen 12). 10th Gen Intel Core Processors support Gen 9 Graphics
- Dual graphics output: support HDMI and DisplayPort 1.4 ports by independent display controllers
- Supports HDMI 2.0 with max. resolution up to 4K x 2K (4096x2160) at 60Hz
- Supports DisplayPort 1.4 with max. resolution up to 4K x 2K (4096x2304) at 60Hz
- Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 2.0 Port (Compliant HDMI monitor is required)
- Supports HDCP 2.3 with HDMI 2.0 and DisplayPort 1.4 Ports
Intel UHD Graphics Built-in Visuals and the VGA outputs can be supported only with processors which are GPU integrated.
11th Gen Intel Core Processors support HDMI 2.0. 10th Gen Intel Core Processors support HDMI 1.4.
Audio
- 7.1 CH HD Audio (Realtek ALC897 Audio Codec)
- Supports Surge Protection
LAN
- Gigabit LAN 10/100/1000 Mb/s
- Giga PHY Intel I219V
- Supports Wake-On-LAN
- Supports Lightning/ESD Protection
- Supports Energy Efficient Ethernet 802.3az
- Supports PXE
Slots
11th Gen Intel Core Processors
- 2 x PCI Express x16 Slots (PCIE1/PCIE3: single at Gen4x16 (PCIE1) dual at Gen4x16 (PCIE1) / Gen3x4 (PCIE3))
10th Gen Intel Core Processors
- 2 x PCI Express x16 Slots (PCIE1/PCIE3: single at Gen3x16 (PCIE1) dual at Gen3x16 (PCIE1) / Gen3x4 (PCIE3))
- 3 x PCI Express 3.0 x1 Slots
- Supports AMD Quad CrossFireX and CrossFireX
- 1 x M.2 Socket (Key E), supports type 2230 WiFi/BT PCIe WiFi module and Intel CNVi (Integrated WiFi/BT)
Supports NVMe SSD as boot disks
Storage
- 6 x SATA3 6.0 Gb/s Connectors
- 1 x Hyper M.2 Socket (M2_1), supports M Key type 2260/2280 M.2 PCI Express module up to Gen4x4 (64 Gb/s) (Socket M2_1 works with 11th Gen Intel Core processors only)
- 1 x Ultra M.2 Socket (M2_2), supports M Key type 2260/2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
- 1 x Ultra M.2 Socket (M2_3), supports M Key type 2260/2280/22110 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
If M2_2 is occupied by a SATA-type M.2 device, SATA3_1 will be disabled.
If M2_2 is occupied by a PCIe-type M.2 device, SATA3_0 will be disabled.
If M2_3 is occupied by a SATA-type M.2 device, SATA3_2 will be disabled.
Supports Intel Optane Technology
Supports NVMe SSD as boot disks
Supports ASRock U.2 Kit
RAID
- Supports RAID 0, RAID 1, RAID 5 and RAID 10 for SATA storage devices
- Supports RAID 0 and RAID 1 for M.2 NVMe storage devices
RAID function for PCIe mode SSD in M2_1 is only available with Intel SSD installed.
Connector
- 1 x SPI TPM Header
- 1 x Power LED and Speaker Header
- 2 x RGB LED Headers
- 2 x Addressable LED Headers
- 1 x CPU Fan Connector (4-pin)
- 1 x CPU/Water Pump Fan Connector (4-pin) (Smart Fan Speed Control)
- 4 x Chassis/Water Pump Fan Connectors (4-pin) (Smart Fan Speed Control)
- 1 x 24 pin ATX Power Connector
- 1 x 8 pin 12V Power Connector (Hi-Density Power Connector)
- 1 x 4 pin 12V Power Connector (Hi-Density Power Connector)
- 1 x Front Panel Audio Connector
- 1 x Thunderbolt AIC Connector (5-pin) (Supports ASRock Thunderbolt 4 AIC Card)
- 2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)
- 2 x USB 3.2 Gen1 Headers (Support 4 USB 3.2 Gen1 ports) (ASMedia ASM1074 hub) (Supports ESD Protection)
- 1 x Front Panel Type C USB 3.2 Gen2x2 Header (20 Gb/s) (Supports ESD Protection)
Support in total up to 12V/3A, 36W LED Strip
Support in total up to 5V/3A, 15W LED Strip
The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
The CPU/Water Pump Fan supports the water cooler fan of maximum 2A (24W) fan power.
The Chassis/Water Pump Fan supports the water cooler fan of maximum 2A (24W) fan power.
CPU_FAN2/WP, CHA_FAN1/WP, CHA_FAN2/WP, CHA_FAN3/WP and CHA_FAN4/WP can auto detect if 3-pin or 4-pin fan is in use.
Rear Panel I/O
- 1 x PS/2 Mouse/Keyboard Port
- 1 x HDMI Port
- 1 x DisplayPort 1.4
- 1 x USB 3.2 Gen2 Type-A Port (10 Gb/s) (ReDriver) (Supports ESD Protection)
- 1 x USB 3.2 Gen2 Type-C Port (10 Gb/s) (ReDriver) (Supports ESD Protection)
- 2 x USB 3.2 Gen1 Ports (Supports ESD Protection)
- 2 x USB 2.0 Ports (Supports ESD Protection)
- 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
- HD Audio Jacks: Line in / Front Speaker / Microphone
Software and UEFI
Software
- ASRock Motherboard Utility (Phantom Gaming Tuning)
- ASRock Polychrome SYNC
- ASRock XFast LAN
UEFI
- ASRock EZ Mode
- ASRock Full HD UEFI
- ASRock My Favorites in UEFI
- ASRock Instant Flash
- ASRock Internet Flash
- ASRock Easy RAID Installer
These utilities can be downloaded from ASRock Live Update and APP Shop.
Support CD
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Accessories
- Quick Installation Guide, Support CD, I/O Shield
- 2 x SATA Data Cables
- 4 x Screws for M.2 Sockets
Hardware Monitor
- Fan Tachometer: CPU, CPU/Water Pump, Chassis/Water Pump Fans
- Quiet Fan (Auto adjust chassis fan speed by CPU temperature): CPU, CPU/Water Pump, Chassis/Water Pump Fans
- Fan Multi-Speed Control: CPU, CPU/Water Pump, Chassis/Water Pump Fans
- Voltage monitoring: CPU Vcore, PCH, DRAM, VCCIO, VPPM, VCCSA, CPU PLL, +12V, +5V, +3.3V
Form Factor
- ATX Form Factor: 12.0-in x 9.6-in, 30.5 cm x 24.4 cm
- Solid Capacitor design
OS
- Microsoft Windows 10 64-bit
Certifications
- FCC, CE
- ErP/EuP ready (ErP/EuP ready power supply is required)