Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.8 Power Phase Design
Featuring sturdy components and completely smooth power delivery to the CPU. Plus, it enhanced performance with the lowest temperature for advanced gamers.
Premium 50A Power Choke
Compared to traditional chokes, ASRocks premium 50A power chokes effectively make the saturation current up to three times better, thus providing enhanced and improved Vcore voltage to the motherboard.
A SOLID M.2-SOLUTION PERFORMER
Dual M.2 For SSD, Supports Type 2280 M.2
Ready for higher capacity and even faster Type 2280 M.2 NVMe SSD to fulfill the need of performance. Hyper M.2 socket that supports PCIe Gen4 x4 while M.2 socket is capable of running PCIe Gen3 x2 and SATA3 mode.
2oz Copper PCB
2 ounce copper inner layers that provide stable signal traces and power shapes Delivering lower temperature and higher energy efficiency for overclocking, its able to support the latest DDR4 memory modules with most extreme memory performance
Unique Feature
ASRock Super Alloy
- Premium 50A Power Choke
- Sapphire Black PCB
- High Density Glass Fabric PCB
- 2oz Copper PCB
ASRock Hyper M.2 (PCIe Gen4x4)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update and APP Shop
CPU
- Supports 3rd Gen AMD AM4 Ryzen / future AMD Ryzen Processors (3000 and 4000 Series Processors)
- Digi Power design
- 8 Power Phase design
Not compatible with AMD Ryzen 5 3400G and Ryzen 3 3200G.
Chipset
- AMD B550
Memory
- Dual Channel DDR4 Memory Technology
- 4 x DDR4 DIMM Slots
- AMD Ryzen series CPUs (Matisse) support DDR4 4533+(OC) / 4466(OC) / 4400(OC) / 4333(OC) / 4266(OC) / 4200(OC) / 4133(OC) / 4000(OC) / 3866(OC) / 3800(OC) / 3733(OC) / 3600(OC) / 3466(OC) / 3200 / 2933 / 2667 / 2400 / 2133 ECC non-ECC, un-buffered memory
- AMD Ryzen series APUs (Renoir) support DDR4 4733+(OC) / 4666(OC) / 4600(OC) / 4533(OC) / 4466(OC) / 4400(OC) / 4333(OC) / 4266(OC) / 4200(OC) / 4133(OC) / 4000(OC) / 3866(OC) / 3800(OC) / 3733(OC) / 3600(OC) / 3466(OC) / 3200 / 2933 / 2667 / 2400 / 2133 ECC non-ECC, un-buffered memory
- Max. capacity of system memory: 128GB
- Supports Extreme Memory Profile (XMP) memory modules
- 15mu Gold Contact in DIMM Slots
BIOS
- 256Mb AMI UEFI Legal BIOS with GUI support
- Supports "Plug and Play"
- ACPI 5.1 compliance wake up events
- Supports jumperfree
- SMBIOS 2.3 support
- CPU, CPU VDDCR_SOC, DRAM, +1.8VSB, Voltage Multi-adjustment
Graphics
- Integrated AMD Radeon Vega Series Graphics in Ryzen Series APU
- DirectX 12, Pixel Shader 5.0
- Shared memory default 2GB. Max Shared memory supports up to 16GB.
- Dual graphics output: support HDMI and DisplayPort 1.4 ports by independent display controllers
- Supports HDMI 2.1 with max. resolution up to 4K x 2K (4096x2160) at 60Hz
- Supports DisplayPort 1.4 with max. resolution up to 5K (5120x2880) at 120Hz
- Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 2.1 Port (Compliant HDMI monitor is required)
- Supports HDR (High Dynamic Range) with HDMI 2.1
- Supports HDCP 2.3 with HDMI 2.1 and DisplayPort 1.4 Ports
- Supports 4K Ultra HD (UHD) playback with HDMI 2.1 and DisplayPort 1.4 Ports
- Supports Microsoft PlayReady
Actual support may vary by CPU
The Max shared memory 16GB requires 32GB system memory installed.
Audio
- 7.1 CH HD Audio (Realtek ALC887/897 Audio Codec)
- Supports Surge Protection
LAN
- PCIE x1 Gigabit LAN 10/100/1000 Mb/s
- Realtek RTL8111H
- Supports Wake-On-LAN
- Supports Lightning/ESD Protection
- Supports Energy Efficient Ethernet 802.3az
- Supports PXE
Slots
AMD Ryzen series CPUs (Matisse)
- 2 x PCI Express x16 Slots (PCIE1: Gen4x16 mode PCIE3: Gen3 x4 mode)
AMD Ryzen series APUs (Renoir)
- 2 x PCI Express x16 Slots (PCIE1: Gen3x16 mode PCIE3: Gen3 x4 mode)
- 1 x PCI Express 3.0 x1 Slot
- Supports AMD Quad CrossFireX and CrossFireX
Supports NVMe SSD as boot disks
Storage
- 4 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0, RAID 1 and RAID 10), NCQ, AHCI and Hot Plug
- 1 x Hyper M.2 Socket (M2_1), supports M Key type 2280 M.2 PCI Express module up to Gen4x4 (64 Gb/s) (with Matisse) or Gen3x4 (32 Gb/s) (with Renoir)
- 1 x M.2 Socket (M2_2), supports M Key type 2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x2 (16 Gb/s)
Supports NVMe SSD as boot disks
Supports ASRock U.2 Kit
Connector
- 1 x SPI TPM Header
- 1 x Power LED and Speaker Header
- 2 x RGB LED Headers
- 2 x Addressable LED Headers
- 1 x CPU Fan Connector (4-pin)
- 3 x Chassis/Water Pump Fan Connectors (4-pin) (Smart Fan Speed Control)
- 1 x 24 pin ATX Power Connector
- 1 x 8 pin 12V Power Connector
- 1 x Front Panel Audio Connector
- 2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)
- 2 x USB 3.2 Gen1 Headers (Support 4 USB 3.2 Gen1 ports) (Supports ESD Protection)
Support in total up to 12V/3A, 36W LED Strip
Support in total up to 5V/3A, 15W LED Strip
The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
The Chassis/Water Pump Fan supports the water cooler fan of maximum 2A (24W) fan power.
CHA_FAN1/WP, CHA_FAN2/WP and CHA_FAN3/WP can auto detect if 3-pin or 4-pin fan is in use.
Rear Panel I/O
- 1 x PS/2 Mouse/Keyboard Port
- 1 x HDMI Port
- 1 x DisplayPort 1.4
- 4 x USB 3.2 Gen1 Ports (Supports ESD Protection)
- 2 x USB 2.0 Ports (Supports ESD Protection)
- 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
- HD Audio Jacks: Line in / Front Speaker / Microphone
Software and UEFI
Software
- ASRock Motherboard Utility (A-Tuning)
- ASRock Polychrome SYNC
UEFI
- ASRock Full HD UEFI
- ASRock Instant Flash
These utilities can be downloaded from ASRock Live Update and APP Shop.
Support CD
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Accessories
- Quick Installation Guide, Support CD, I/O Shield
- 2 x SATA Data Cables
- 2 x Screws for M.2 Sockets
Hardware Monitor
- Temperature Sensing: CPU, Chassis/Water Pump Fans
- Fan Tachometer: CPU, Chassis/Water Pump Fans
- Quiet Fan (Auto adjust chassis fan speed by CPU temperature): CPU, Chassis/Water Pump Fans
- Fan Multi-Speed Control: CPU, Chassis/Water Pump Fans
- Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore, CPU VDDCR_SOC, DRAM, VPPM, +1.8V
Form Factor
Micro ATX Form Factor: 9.6-in x 9.6-in, 24.4 cm x 24.4 cm
- Solid Capacitor design
- 2oz Copper PCB
OS
- Microsoft Windows 10 64-bit
Certifications
- FCC, CE
- ErP/EuP ready (ErP/EuP ready power supply is required)
Item Dimension (L"xW"xH")
11 x 3 x 11
Weight
3 lbs
Warranty Information
NA