Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.6 Phase Power Design
Supports DDR4 4733+ (OC)
1 x PCIe 3.0 x16, 1 x PCIe 3.0 x1
Graphics Output Options: D-Sub, DVI-D, HDMI
7.1 CH HD Audio (Realtek ALC887 Audio Codec)
4 x SATA3, 1 x Ultra M.2(Gen3 x4 & SATA3)
6 x USB 3.2 Gen1(4 x Rear, 2 x Front)
6 x USB 2.0(2 x Rear, 4 x Front)
Realtek Gigabit LAN
Ultra M.2 32Gb/s (PCIe Gen3 x4 & SATA3)
The PCIe Gen3 x4 Ultra M.2 interface pushes data transfer speeds up to 32Gb/s. In addition, it also supports SATA3 6Gb/s M.2 modules.
HDMI 4k @60Hz
Supports the most recent HDMI 4K 60Hz graphics output specification. With the larger bandwidth and increased frame rate, the motion on your screen becomes more fluid and less blurry.
3 Graphics Outputs
Complete with all three types of most used connectors! Packed with a D-Sub + DVI-D + HDMI combo. Plus the HDMI port supports 4K resolution.
Unique Feature
ASRock Super Alloy
- Premium 50A Power Choke
- Sapphire Black PCB
- High Density Glass Fabric PCB
ASRock Ultra M.2 (PCIe Gen3 x4 and SATA3)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update and APP Shop
CPU
- Supports 3rd Gen AMD AM4 RyzenTM / future AMD RyzenTM Processors (3000 and 4000 Series Processors) - 6 Power Phase design
Not compatible with AMD RyzenTM 5 3400G and RyzenTM 3 3200G.
Chipset
- AMD A520
Memory
- Dual Channel DDR4 Memory Technology
- 2 x DDR4 DIMM Slots
- AMD Ryzen series CPUs (Matisse) support DDR4 4600+(OC) / 4533(OC) / 4466(OC) / 4400(OC) / 4333(OC) / 4333(OC) / 4266(OC) / 4200(OC) / 4133(OC) / 4000(OC) / 3866(OC) / 3800(OC) / 3733(OC) / 3600(OC) / 3466(OC) / 3200 / 2933 / 2667 / 2400 / 2133 ECC and non-ECC, un-buffered memory
- AMD Ryzen series APUs (Renoir) support DDR4 4733+(OC) / 4666(OC) / 4600(OC) / 4533(OC) / 4466(OC) / 4400(OC) / 4333(OC) / 4266(OC) / 4200(OC) / 4133(OC) / 4000(OC) / 3866(OC) / 3800(OC) / 3733(OC) / 3600(OC) / 3466(OC) / 3200 / 2933 / 2667 / 2400 / 2133 ECC and non-ECC, un-buffered memory
- Max. capacity of system memory: 64GB
- Supports Extreme Memory Profile (XMP) memory modules
- 15micro Gold Contact in DIMM Slots
Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation.
BIOS
- 128Mb AMI UEFI Legal BIOS with GUI support
- Supports "Plug and Play"
- ACPI 5.1 compliance wake up events
- Supports jumperfree
- SMBIOS 2.3 support
- CPU, CPU VDDCR_SOC, DRAM, VDDP Voltage Multi-adjustment
Graphics
- Integrated AMD RadeonTM Vega Series Graphics in Ryzen Series APU
- DirectX 12, Pixel Shader 5.0
- Shared memory default 2GB. Max Shared memory supports up to 16GB.
- Three graphics output options: D-Sub, DVI-D and HDMI
- Supports Triple Monitor
- Supports HDMI 2.1 with max. resolution up to 4K x 2K (4096x2160) at 60Hz
- Supports DVI-D with max. resolution up to 1920x1200 at 60Hz
- Supports D-Sub with max. resolution up to 1920x1200 at 60Hz
- Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 2.1 Port (Compliant HDMI monitor is required)
- Supports HDR (High Dynamic Range) with HDMI 2.1
- Supports HDCP 2.3 with DVI-D and HDMI 2.1 Ports
- Supports 4K Ultra HD (UHD) playback with HDMI 2.1 Port
- Supports Microsoft PlayReady
Actual support may vary by CPU
The Max shared memory 16GB requires 32GB system memory installed.
Audio
- 7.1 CH HD Audio (Realtek ALC887 Audio Codec)
- Supports Surge Protection
LAN
- PCIE x1 Gigabit LAN 10/100/1000 Mb/s
- Realtek RTL8111H
- Supports Wake-On-LAN
- Supports Lightning/ESD Protection
- Supports Energy Efficient Ethernet 802.3az
- Supports PXE
Slots
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)
- 1 x PCI Express 3.0 x1 Slot
Supports NVMe SSD as boot disks
Storage
- 4 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0, RAID 1 and RAID 10), NCQ, AHCI and Hot Plug
- 1 x Ultra M.2 Socket, supports M Key type 2242/2260/2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
Supports NVMe SSD as boot disks
Supports ASRock U.2 Kit
Connector
- 1 x SPI TPM Header
- 1 x COM Port Header
- 1 x Chassis Intrusion and Speaker Header
- 1 x CPU Fan Connector (4-pin)
- 2 x Chassis Fan Connectors (4-pin) (Smart Fan Speed Control)
- 1 x 24 pin ATX Power Connector
- 1 x 4 pin 12V Power Connector
- 1 x Front Panel Audio Connector
- 2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)
- 1 x USB 3.2 Gen1 Header (Supports 2 USB 3.2 Gen1 ports) (Supports ESD Protection)
The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
The Chassis Fan supports the water cooler fan of maximum 1A (12W) fan power.
CHA_FAN2 can auto detect if 3-pin or 4-pin fan is in use.
Rear Panel I/O
- 1 x PS/2 Mouse/Keyboard Port
- 1 x D-Sub Port
- 1 x DVI-D Port
- 1 x HDMI Port
- 2 x USB 2.0 Ports (Supports ESD Protection)
- 4 x USB 3.2 Gen1 Ports (Supports ESD Protection)
- 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
- HD Audio Jacks: Line in / Front Speaker / Microphone
Software and UEFI
Software
- ASRock Motherboard Utility (A-Tuning)
- ASRock XFast LAN
UEFI
- ASRock Full HD UEFI
- ASRock Instant Flash
These utilities can be downloaded from ASRock Live Update and APP Shop.
Support CD
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Accessories
- Quick Installation Guide, Support CD, I/O Shield
- 2 x SATA Data Cables
- 1 x Screw for M.2 Socket
Hardware Monitor
- Temperature Sensing: CPU, Chassis Fans
- Fan Tachometer: CPU, Chassis Fans
- Quiet Fan (Auto adjust chassis fan speed by CPU temperature): CPU, Chassis Fans
- Fan Multi-Speed Control: CPU, Chassis Fans
- CASE OPEN detection
- Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore
Form Factor
- Micro ATX Form Factor
- Solid Capacitor design
OS
- Microsoft Windows 10 64-bit
Certifications
- FCC, CEv - ErP/EuP ready (ErP/EuP ready power supply is required)
Item Dimension (L"x W"x H")
11 x 10 x 3
Weight
3.00 LB
Warranty Information
1 Year