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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Look, no hands
Insta360 GO 2 is the worlds smallest action camera. It weighs about 6x lighter than your old action cam, with the same sized image sensor, and fits perfectly on your shirt.
FlowState Stabilization
Buttery smooth goodness.
You gotta see it to believe it. Anywhere you mount GO 2, FlowState Stabilization will keep your shot steady. Shake, bump and roll ready.
Horizon Lock
Perfectly level horizons.
Move the camera alllll youd like. GO 2s horizon leveling algorithms will keep the video upright no matter what.
Mount Anywhere
The world is your playground
GO 2 is so small, it fits anywhere. Like literally anywhere. Guitar Easy. Cat Well... as long as your cat actually listens to you. Just use the in-the-box accessories to mount up anywhere.
Video Resolution
FlowState Stabilization (Pro Video mode)
2560x1440 at 50fps, 30fps
1920x1080 at 50fps, 30fps
Basic Stabilization (Video mode)
2560x1440 at 50fps, 30fps
1920x1080 at 50fps, 30fps
HDR
2560x1440 at 25fps, 24fps
1920x1080 at 25fps, 24fps
Timelapse
2560x1440 at 30fps
1920x1080 at 30fps
TimeShift
2560x1440 at 30fps
1920x1080 at 30fps
Slow Motion
1920x1080 at 120fps
Photo Resolution
16:9, 2560x1440
1:1, 2560x2560
9:16, 1440x2560
Film Panorama, 2938x1088
Video Format
MP4
Photo Format
INSP (can be exported via App or Studio)
DNG (can be exported via App or Studio)
Photo Modes
Standard, Interval, Starlapse, Night Shot
Video Modes
Video (Basic stabilization), Pro Video (FlowState stabilization), HDR, Timelapse, TimeShift (Hyperlapse), Slow Motion
Video Exposure Modes
Auto
Manual (Shutter 1/8000 - 1/30, ISO 100-3200)
Shutter Priority (1/8000s-1s), ISO Priority (100-3200)
Photo Exposure Modes
Auto
Manual (Shutter 1/8000-120s, ISO 100-3200)
Video Coding
H.264
Max. Video Bitrate
80Mbps
Max. Clip Length
Pro Video mode: 10 mins
Video mode: 15 mins
FPV mode: 30 mins
Timelapse: Adjustable interval, record up to 110 minutes with the Charge Case for a 7-minute clip
Compatible Devices
iOS
A11 or above chip
iPhone 12/12 Pro, iPhone 11/11 Pro/11 Pro Max,, iPhone XS/XS Max, iPhone XR, iPhone X, iPhone 8/8 Plus
iPad Pro, iPad (2018)
Android
Kirin 980 or above (Huawei Mate 20, P30 and above)
Qualcomm Snapdragon 845 (Samsung Galaxy S9, Xiaomi Mi 8 and above)
Exynos 9810 or above (Samsung S9, S9+, Note9 and above)
Devices that do not meet the above requirements can still use the app to control GO 2, however, performance of some operations with high processing requirements such as AI-powered functions and video playback may be sub-optimal.
WB
Auto, 2700K, 4000K, 5000K, 6500K, 7500K
Bluetooth
BLE 5.0
Aperture
F/2.2
ISO
Auto, 100-3200
USB
Type-C
Storage
32GB (28GB usable)
Charging Method
GO 2: Charge Case
Charge Case: Type-C
Charging Time
GO 2: 23 mins - 80% / 35 mins - 100%
Charge Case: 47 mins - 80% / 65 mins - 100%
Related products
New Arrivals
Full product warranty
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