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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.?3 Lighting Modes?
1: When motion is sensed, the light is bright and the light is off after about 15 seconds.
2: The dark light is always bright, and the highlight is changed when the motion is sensed.
3: Keeping dark light at night, automatically turned off during the day
The switch is on the front of the lamp, it is convenient for opening/closing and replacing modes (the switch need to press and hold for 3 seconds).
This wall lamp has a memory function. If the wall is not fully charged during the day, and automatically turns off, when the light needs to be restarted, the wall lamp will default to the mode set before the mode is turned off, and there is no need to re-adjust the mode.
?More Brighter?
Low power but bright. 102LED/122COB lamp beads, the brightness can reach 1000LM. After the volume is reduced, the lamp bead changes from the one bead to the four beads as a group, So this wall lamp is even brighter than the other 100LED lights.
?Easy to Install?
A recommended height of 6 to 10 feet (about 3 Meters) is recommended. This wall light is easy to install by screws, there have 2 screw holes on the top of the lamp, which requires no cables, simple and beautiful.
Our adhesive tape can be pasted with a 3M (9.84inch) long sticker. When you want to use it outdoors, such as camping, barbecue, or stick it outside the RV, you can use the sticker.
?Multipurpose?
It can be used in porches, pathways, gardens, courtyards, garages, stairs, warehouses. It can be used for outdoor activities such as night light for camping, barbecue, etc. Its small size makes it easy to carry around. Make a home emergency light for senior people or child at midnight or during a power outage.
Specification:
Light Source: 102LED/122COB 2835SMD
Lighting Modes: 3 Lighting Modes
Detecting mode: Light & Motion Sensing
Light Color: White Light
Solar Panel: 5.5V 1.43W
Output Powe: 3.2V 7W
Waterproof: IP65
Material: PC+ABS
Detecting Angle: 120°
Motion sensor distabce: 8-10m
Charging Time: 6-8 Hours
Working Time: 8-10 Hours
Li-ion Battery: 2200mAh
Package Included:
1X Wall Lamp
1X Component Bag
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