Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to email@example.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Thank you for shopping with MercadoMagico!Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
The official Netflix has stopped supporting the old version of the software. At present, the default pre-installed Netflix software in the projector cannot be used, and an error will be reported when logging in.
Current processing method: Completely delete the original pre-installed Netflix application, then go to the application store to search for Netflix again, download and install it, and you can continue to use it. But the latest version no longer supports remote control operation, you need to use the mouse to operate.
This product is Wanbo, a brand of Xiaomi Eco-chain, and there is no Xiaomi brand on the accompanying packaging. Thank you for your understanding.
The projector system has been upgraded from Android 6.0 to Android 9.0
Q: I turned it on, but there is no screen?
A: Please check whether the power is connected, short press the button to turn on, the system needs to run for 2 seconds to turn on the light machine, please do not press the power button continuously.
Q: How to connect to the Internet?
A: Boot into the settings, find the wifi connection, check whether the network is good, and connect to the wireless network.
Q: What is the throw ratio?
A: The throw ratio is: 1.35:1, and the projection size range: 40-120 inches. The recommended projection size is 50-80 inches.
Q: What kind of equipment is supported to connect the projector to cast screen?
A: Support mobile phones, tablets, laptops, Switch, PS4, TV set-top boxes, etc. for screen projection.
Q: Do you support connecting audio equipment?
A: T2Max, supports wired speakers, wired headsets, Bluetooth speakers, and Bluetooth headsets. After the audio device is connected, the audio device
Q: What are the projection methods of the projector?
A: T2Max has two ways to use projection:
1) Directly turn on and connect to WIFI, you can use the built-in APP to watch the movie.
2) Connect mobile phones, tablets, laptops, Switch, PS4, TV set-top boxes, etc. for screen projection.
Q: What kind of content projection is supported?
A: Support videos, pictures, documents, and mobile games to be projected and watched.
Q: The picture is not clear, how to adjust the focus?
A: Please turn the top gear ring to adjust the projection focus to a clear point. When the focus size is adjusted to the left and right maximum, please do not forcefully continue to rotate and adjust.
Q: Why is the remote control not sensitive?
A: The remote control receiver is located in front of the projector. Please aim the remote control at the projection screen for remote control.
Q: Is there any significant difference between the projection effect during the day and night?
A: Yes, it's better than watching it at night.
Q: Is there a built-in battery?
A: This product has no built-in battery and needs to be plugged in for battery life.
Native physical 1920*1080 pixel resolution with 200 Ansi Lumens
The product supports more than ten international languages
Built-in smart Android OS system with YouTube and Netflix
Four-way electronic keystone correction
Built-in screen casting app mobile phone can connects to the projector
Built-in office software, meeting and working at ease
|Projection Technology:||3.5 “LCD?Fully enclosed optical machine?|
|Lamp Life (Hours):||20000h|
|Keystone Correction:||Support four corner keystone correction|
|Projection Distance (m?:||1.2 ~ 4m|
|Projection Screen Size (inch):||40-200inch|
|System:||Android system 9.0,Support youtube and netflix|
|OSD Languages:||Chinese, English, German, Japanese, French, Italian, Spanish, Czech etc.|
|Power Consumption (W):||55W|
|Speakers Included:||3W*2 Speaker|
|Standard Accessory:||User Manual *1|
|Intelligent cooling control||Yes|
|Front infrared receiver||Yes|
|Installation method:||front projection, rear projection, rear projection lifting, front projection lifting|
|Unit packing (G.W.)||1.47KG|
|Unit packing: (L*W*H)||211*181*187mm|