Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Autotransformer - Split Phase 120/240V - 100AMP
The Autotransformer: for step up, step down and split phase balancing An autotransformer can be used for step up, step down and split phase output balancing purposes. While the step up and step down functions are fairly straightforward, split phase output balancing may require some more attention.
Consider for example a 30A 120/240V split phase supply. The supply could be the grid, a generator or two stacked inverters. Some of the loads connected are 240V, others are 120V. On each 120V leg the load should not exceed 30A. The problem is that as soon as 120V loads are connected, the two legs will show a different current. This is because the 120V loads on the two legs will never be balanced. A 120V 1200W hairdryer, for example, will draw 10A from one leg. A 120V washing machine could even draw in excess of 20A from one leg. Between the two legs the difference in current, or current unbalance, will therefore often be 20A or more. This means that the 30A supply will not be used up to its full potential. By the time one leg draws 30A, the other leg may be drawing no more than 10A, and increasing the 240V load, for example, will result in an overload of one leg while the other leg still has spare capacity. Theoretically, the total power that can be drawn from a 30A 120/240V supply is 30 x 240 = 7,2 kVA. In case of 20A unbalance, the practical maximum will be 30 x 120 + 10 x120 = 4,8kVA, or 67% of the theoretical maximum. The solution is an Autotransformer. By leaving the neutral of the split phase supply unused, and connecting an Autotransformer to create a new neutral, as shown in figure 1, any load unbalance is ‘absorbed’ by the Autotransformer. In case of a 30A supply, the load can be increased to 7,2kVA, and a 20A load unbalance will result in one leg supplying 40A, and the other leg 20A. The 20A difference will flow through the neutral and the windings of the Autotransformer. The current through both 120V wires of the split phase supply will be 30A.
Temperature protected In case of overheating, the Autotransformer is disconnected from the supply. Reset is manual. Ground relay for use with Multi or Quattro Inverter/Chargers included When operating in inverter mode, the neutral output of the inverter/charger must be connected to ground to guarantee proper functioning of a GFCI. In case of a split phase supply the neutral must be grounded. For this purpose a grounding relay is built in the autotransformer’s enclosure. The relay is controlled by the 230/240V Multi or Quattro. (The internal grounding relay in the 230/240V Multi or Quattro must be disabled)
An alternative to stacked inverters The alternative to stacking two 120V inverters to provide a 120/240V split phase supply is a 240V inverter with an additional Autotransformer.
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
Please contact your dealer for any returns, repairs or support issues related to this product.Quick Specs:
Amperage = 100a | Length = NONE | Type = NONE | Voltage = NONE
Reference Material: