Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Power-Pac 7AH Power Supply
The 12V DC power supply features built-in backup batteries, which are charged during normal operation and then continue to power radios and critical navigation equipment when AC power is lost. The Power-Pac is ideal for commercial vessels, work boats, and yachts.
The Power-Pac’s highly regulated, low-rising 10-amp output powers radios and other sensitive communications equipment without causing RF or audio interference. At the same time, it floats and charges one or two (depending on the model) built-in 7-amp/hour backup batteries. These are kept at peak charge during the normal functioning of the unit when AC is being supplied. In the event of a loss of AC power, the internal batteries automatically take over to power communication equipment, providing a true uninterruptible DC source.
Features:
- Highly regulated, low ripple, noise-free 12-volt output
- Built-in, “on-line” stand-by battery provides immediate backup power in case of AC power loss
- Internal mounting space and terminals for conversion of the 7 A/H model into the 14 A/H model
- Output “Normal” indicator L.E.D.
- “Back-up power only” warning light
- Audible and visual low battery (10.7 VDC) voltage indicators
- Low battery warning buzzer mute switch
- Automatic low battery (10.3 VDC) voltage disconnect
- Low voltage disconnect override button
- Over-voltage protection
- Current limit protection
- Input/output fused
- Separate output terminals are provided for charging external batteries
- 115/230 50-60 Hz input, selected by a slide switch on the rear panel
Specifications:
- Battery Capacity: 7 amp/hour
- Case Size (H x W x D): 5.3 x 9.0 x 10.5 inches (13.3 x 22.9 x 26.7 centimeters)
- Weight: 18 lbs. (8.2 kg)
- Input: 115/230 VAC, 50-60 Hz.
- Output: 13.6 VDC @ 5A cont., 10A Int.
- Regulation: 1% line and load
- Ripple: 1% P-P
- Operating Temp: 0-40 degrees C
With a 7 Amp/Hour Battery Installed, the Unit Provides Approximately the Following Power. *7 Amps for 40 Min.
- 10 amps for 20 min.
- 15 amps for 10 min.
- 20 amps for 4 min.
*Assuming battery at full charge when a.c. power failed.
The Power-Pac 7 A/H (single battery model) can power a 25-watt transceiver for up to 3 hours, based on a 20% transmit/receive duty cycle. Power-Pac 14 A/H can provide the same service for up to 6 hours. Provision is made for expanding backup power up to twelve hours (in this example, longer under lesser loads) with the installation of additional externally wired batteries (total 28 amps/hours max.). Batteries are automatically recharged when the AC is restored.
The operator is kept informed of all important functions, such as AC input, DC output, and battery status, with front panel indicator lights and a low battery warning buzzer.
Protection:
- AC Input fuse
- Internal and external Battery fuses
- Over Voltage
- Current Limit
- Automatic Thermal Shutdown
- Low Battery Disconnect
Mechanical Details:
- Vinyl Laminated aluminum case
- 6’ standard AC power cord
- Ac input selector switch
Battery Details:
- Sealed Lead Acid, Deep-cycle.
- Certified by DOT and IATA for shipment by Air
- Weight per 7 AH Battery; 6 lbs.
- Size (inch): 6” x 3.75” x 2.5”
Options:
- Form C AC Failure Contacts (Contact factory for details)
- Extra batteries, sold separately 7 A/H increments; each Power Pac will accommodate 28 A/H max. (14 internal, 14 external)
Quick Specs:
AC Connection Type = NONE | DC Connection Type = NONE | GFCI = NONE | Inverter Cont. Output Wattage = NONE | Inverter Input Voltage = NONE | Inverter Output Voltage = NONE | Inverter Surge Rating = NONE | Outlet Qty = NONE | Waveform = NONE
Reference Material: