Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to firstname.lastname@example.org, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Thank you for shopping with MercadoMagico!Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
TracVision UHD7 - DIRECTV HDTV for North America
THIS PRODUCT MUST SHIP TRUCK FREIGHT AND DOES NOT QUALIFY FOR ANY SHIPPING PROMOTIONS.
The Definition for Satellite TV at Sea with Simultaneous Tracking of 3 DIRECTV Satellites and No Satellite Switching!
This is satellite TV at sea like you've never seen before - KVH's new 24" TracVision HD7 is a breakthrough in maritime satellite TV design, bringing high-definition programming from DIRECTV to your boat the same way you'd enjoy it at home. The TracVision HD7 simultaneously tracks DIRECTV's Ka- and Ku-band satellites, enables use of Digital Video Recorders (DVRs) and offers the best tracking ever from KVH including:
KVH's Tri-Rod Antella Design (TriAD) Technology
An inspired development in compact antenna design, the TracVision HD7 antenna simultaneously receives broadcasts from the three DIRECTV satellites. These signals are concentrated by the tuned subreflector before reaching KVH's unique tri-rod dielectric feed, resulting in reception as good as a home dish and outstanding tracking of programming broadcast by Ka- and Ku-band satellites, even as you cruise offshore.
Watch, Record, and Replay with Full DVR Capability
Not only can everyone watch what they want on whatever TV they want, you can now watch your favorite DIRECTV programming whenever you want thanks to true DVR support.
IP-Enabled Antenna Control Unit (ACU) and iPhone App
KVH's new Internet Protocol (IP) enabled ACU, with its Ethernet connection, built-in Wi-Fi interface, and USB port, makes system setup as easy as opening a web browser and maintenance as simple as plugging in a USB thumb drive. And with the exclusive KVH iPhone App, you can check signal strength, switch to secondary satellites, download antenna software updates, and send information directly to KVH techical support right from your phone!
Voltage - Input Range (Volts) = 10-30v | Service Coverage = DirecTV, Dish | Dome Weight (lbs) = 52 lbs | Antenna Dish Diameter = 24"