Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to email@example.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Thank you for shopping with MercadoMagico!Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
The i5 is a significant addition to Intellian's TVRO product lineup and has also created another size category for marine satellite TV systems. The unique form factor is directly addresses the needs of offshore cruising vessels ranging from 40-60' in length.
The radome diameter of the i5 is 61cm (24") and it delivers extended coverage with a compact size. Intellian's signature iQ2 technology delivers quicker and quieter signal tracking and simple installation for the ultimate customer experience. The system's Wi-Fi enabled antenna control unit (ACU), provides the option to manage the system wirelessly via PC or Mobile Device, using Intellian's graphically intuitive control application, Aptus.
Just the Right Fit
The i5 is the world's first 20" satellite TV antenna purpose built for offshore cruising vessels in the 40-60' range. It's performance enables reception of TV service throughout the Bahamas, Caribbean and Mexico, while it's size is better suited for vessels under 60' in length.
Simple & Easy installation
With a single cable to connect the antenna and the ACU, the i5 system is quick and easy to install. Our intuitive ACU features a front panel display with functional keys and requires minimal setup so you can begin to enjoy TV programs in no time.
Quicker & Quieter
Intellian's patented iQ2 technology delivers the best user experience available on the market today. An advanced signal searching algorithm acquires the satellite 4-5 times faster than conventional methods. Intelligent, real time beam analysis holds the signal and reduces overall motor movement by up to 80%, eliminating annoying background noise while at anchor or in the slip.
The i5 includes a built-in GPS, which facilitates an easier installation by eliminating the need to integrate with the vessel's system. Additionally, the GPS enables faster signal acquisition and improves overall tracking performance.
Standard All Americas LNB
The i5 is built to cruise offshore throughout the Americas. For this reason it comes standard with Intellian's own All America's LNB, meaning users will not have to swap LNBs when sailing between regions.
Wireless Control via Aptus
Built-in Wi-Fi enables the ACU to be wirelessly managed and controlled via Aptus PC or Mobile, Intellian's graphical antenna control software. Aptus user-friendly displays vital performance metrics in a graphical format that simplfies operation. It even includes an auto diagnostic function designed to help solve problems quickly should they arise. The Aptus Mobile application is available in the Apple Store and through Google Play.
Occasionally satellite TV service providers make unannounced changes to their network that cause outages for marine users who do not receive regularly scheduled updates via their at home dish. Aptus Mobile automatically checks for these updates, enabling users to stay current with any changes through a simple mobile app process.
Tune in your favorite HDTV channels
Intellian's i5 recieves HD channels from any Ku- band TV service. Enjoy HD programming whether cruising in the US, Mexico or the Caribbean.
- Radome Height: 62.7cm / 24.7"
- Radome Diameter: 61cm / 24"
- Reflector Diameter:53.5cm / 21"
- Weight: 17.3kg / 38lbs
- Operating Temp. Range: -25°C to +55°C / -13°F to +131°F
- Storage Temp. Range: -40°C to +80°C / -40°F to +176°F
- Water Ingress: IPX6
- Approvals: CE / FCC
- Warranty: 3 year parts and 2 year labor
- Reception Frequency: Ku-band (10.712.75GHz)
- Polarization: RHCP / LHCP
- Minimum EIRP: 47dBW
- Azimuth Range: 680L
- Elevation Range: 0° to +90°
- Ship's Motion Roll: ±25°, Pitch ±15°
- Roll & Pitch Response Rate: 50° / sec
- Turning Rate: 50° / sec
- RF Output: Dual Output
Antenna Control Unit
- Dimensions (WxDxH): 17.8cm x 21.7cm x 5.4cm / 7" x 8.5" x 2.1"
- Weight: 1.2kg / 2.6lbs
- Display: 2 line 20 character VFD module
- GPS Interface: Built-in (NMEA 0183 GPS)
- Power Requirement: 9.030.0V DC
- Power Consumption: Typ. 30W, Max. 50W
Dome Weight (lbs) = 38 lbs | Service Coverage = DirecTV, Dish | Voltage - Input Range (Volts) = 9-30v | Antenna Dish Diameter = 21"